We had our entire Orleans backyard done in Interlock stone. From the initial visit to the final delivery we were impressed with each of the project team's approach, professionalism, timeliness and the quality of the end product. Proof of their "standing behind their work" came when we experienced issues with the wooden steps which were installed. The issue was due to the poor quality of the available wood supplies in Ottawa during a "COVID summer" and not in any way Empire's fault. The wood cracked shortly after install. I contacted Empire and w/o hesitation they came back, examined the damage and immediately took steps to replace the steps. There is no better example of their commitment to clients! Thank you Empire - look forward to your doing the front of our home next summer! Mike
- Approximate cost of services:
- $22,000.00
- Company Response
We really appreciate this great review. Thanks Mike!