Empire built a new deck on the front of my house last spring. over the winter a couple of the composite clips came loose and a side board came off. I call Ryan and within 3 days he had someone come and investigate. they straightened the boards, re-cut a seam to make it a tighter fit, re screwed in the side boards and silicon-ed some of the trim pieces that popped off. I am very happy with the quick response and thoroughness of the service. They went over all my concerns with me and I signed off that I was happy with the job. Very polite and professional, he didn't rush me through, I had the impression that he would stay as long as it took. I have already recommended Empire to others. Thank you
- Approximate cost of services:
- $0.00
- Company Response
Thanks for the review! We love what we do and always stand behind our work. Enjoy the beautiful deck weather!