Standard Appliance Repair Service

This company was recommended by Viking canada. As you know, you can only use an authorized Viking dealer. They came and repaired the issue, the tech was very friendly and helpful, but when I went to use the over, the same problem was there. They came and said it was a defective part and would order another. I have not been able to get them to return to do the job even though I have been promised the tech will call and come at least 3 times. Now they have changed their number, a woman takes the message and then do not return calls. I am putting in a formal complaint to Viking. Clearly this is a company to NOT use!