Misusing of lack of information from newcomers. Never said if they make a contract, we can't cancel it. I phoned the company back and said my wife is home and don't need the service besides I can't afford it but never accept it.
- Approximate cost of services:
- $62.00
- Company Response
Hello Fred, thank you for taking the time to let us know about your experience. We do apologize for any miscommunication as we strive to be upfront and honest with our customers at all times. We do have a process in place to ensure that customers are aware of what they are signing up for. We have our office reach out to the customer prior to installation to confirm the terms of the agreement with the customer. We do see that this was completed in this case. We will have a team leader reach out to you today to reach a resolution.