Distinctive Glass Inserts

Grayson was very professional, and personable. Worked efficiently, and cleaned up afterwards. He's a guy you can trust. Would definitely recommend!

A job very well done my 84 year old mother Was very happy with the work and so was l ..

First we had the front door glass replaced and it was so lovely that we had the side door glass done also! It required cutting the steel door so it was a bigger job and the weather stripping and door sweep needed replacing-- which Beau also did.
Fast, great quality work and well priced and a very pleasant person.

I decided to replace my builder standard windows on my two front doors (increased to full glass), front transom and back door insert.
Right from the very beginning I felt very comfortable with Grayson. He is very informative and knowledgeable about the products he installs.
I also loved seeing the pictures on the Website and Facebook Page. It really helped make the decision to choose the Flamingobay Wrought Iron insert so easy.
Everything from the initial consult right to the install was so easy. I found Grayson to be punctual, super friendly and very professional. As many others have noted he even cleans up after he is done installing. He even fixed one of my doors that was giving me some trouble. He definitely goes above and beyond!
I would happily recommend Grayson and Distinctive Glass Inserts.
Thanks so much Grayson for the great work. I can’t get over how amazing the doors look! I’m definitely a happy customer!

Great job. Grayson responded quickly with a quote and booked the appointment. The job was completed on time and on budget. Very happy with the workmanship and service. Calling Grayson back for another job.

Grayson came to install an insert to our front door, and a few hours later we realized there was some condensation and it was a failed seal glass insert. I sent him a message with some photos, and he was able to return back the following week replace the insert. He was very professional and his service was superb!

I needed to replace the front door glass inserts from the cheap builder door insert provided on my 1.5 year old house.

Greyson was great to work with. Great communication over the phone and text. The website gallery has a good selection of real life picture of the glass, and over the phone Greyson also provided more details on the glass design. Since there is no show room to see the glass in person, Greyson offered to bring in a few styles on the day of the install, and offered no obligation to choose any glass if we didn't like what we see on the day of install.

For the install, Greyson is hands on and install the glass himself and you wont be working with some unknown contractor. The guy you spoke on the phone was the guy who does the job. Greyson was on time and did a great job.

The job was done in less than 2 hours, and Greyson also cleaned up after himself and protect your floor. We are very happy with the result, and will definitely consider working with Greyson on garden or balcony doors in the future.

The result exceeded all expectations! The transformation is amazing. Quality product, service and installation. Accurate quote and work completed on schedule. Very pleasant to work with. Cleaned up after install. I would highly recommend to family and friends. Thank you Grayson and team!

From the first time i met with Grayson i felt very comfortable, he was personable and professional.The insert looks absolutely amazing!.i couldn't be happier with the result, i have recommended this company many times since and will continue to do so!..
L.Bassels

First off, this is way over due so please forgive me Grayson!! It all started with us wanting to do some changes with our 7 year-old house, so we started to do renovations in the interior of the house and the back yard. We hesitated on the front doors because we were undecided if we wanted a solid wood door or buy a brand new fiberglass door with an insert. We then came across Distinctive Glass Inserts, reviewed their selections that were available and had Grayson come to us for a quote. Grayson is very professional, polite, respectful to the homeowner and the family and cares for his customers. He explained the process, timelines and warranty. Going this route to get an insert versus getting a new door was the best way for us and we would get the look we want for the fraction of the price versus buying a new door. I looked at other quotes after Grayson and Distinctive was not the cheapest nor was it the most expensive but very reasonable for the Canadian Product backed with a 10 year warranty. No longer a cost thing, but an investment with true value add! Of course it is custom so you have to expect some wait but we wanted to show off the door at our next party so Grayson did what he could to expedite the process.

What we chose:
Converted our 3/4 original dual front doors to a full insert cut out
Malibu design was our favourite so we got that one.
To compliment the new door inserts we got new bronzed coloured hardware (door handle/deadbolt) and bronzed coloured hinges.
New weather stripping to top it off.

For the back garden door we had the full mini blind insert, which you can adjust the mini blinds inside the glass so it looks very seamless. You can have privacy, or tilt the blinds or have it wide open. With the front doors, we also had the hardware replaced, hinges and weather stripping.

When doing the work he was very mindful we had a toddler in the background so since all work is done onsite, he warned us that the cutting will be loud so we had our toddler go upstairs so she wouldn't get scared even though she wanted to watch because Grayson was very nice to her and friendly.

When Grayson also replaced the hinges, surprise! the holes from the builder from the previous door handles were not aligned at all and one hole was bigger than the other. He put some strong product bond to cover the hole, all I had to due is sand and paint it at a later date.

I would recommend Grayson to my family and friends and I regret I didn't write this up sooner. Everyday we love walking into our entrance because of the beautiful doors we now have. The full glass wrought iron also adds a bit of weight to the doors so it is pretty solid.

On a side note, he did notice some of our windows have broken seals, so instead of replacing a whole window out of pocket he offered that you may just need to replace the glass with him at a future date. I intend to do that when I'm ready since my 5 year warranty of our windows have expired.