Dream Touch Renovations

Design/Build
Ottawa ON K2E 7J6
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Dream Touch Renovations
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69%

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Reviews for Dream Touch Renovations

Average customer rating:
8.7 10 (11 reviews)

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JF Plante in Cumberland
JF Plante in Cumberland
3 reviews Ottawa, ON
9/10

Full basement renovation

We have been enjoying our fully renovated basement for a year now. This was a huge project as we started from scratch and ripped everything to rearrange our basement to add an office and fully equipped bathroom. While it took a little longer then originally expected and more costly (every reno project is anyways!), the end result was fantastic. There was some aches and pain along the way. Sometimes, Moe's team would let him down and make us a little frustrated by lack of attention to detail, but he really cares about his work and always found a way to fix things to our satisfaction. He said he would never leave our house without us being completely satisfied and it was the case. They even have been back to fix some electrical problem (at no cost) this year and they were super quick to come. Moe has great contacts for all kinds of material supplies. Really enjoyed the beginning part where he takes you around all day to chose those materials that will be vital to the project. It saved time, energy and effort for us. Our custom built wine rack and vanity in the bathroom look great. We widened both basement windows to brighten up the rooms. It used to be so cold down there. Now we can't get the kids to leave us the basement! I would recommend DTR. I know some people get frustrated sometimes with their contractors, but Moe is open to dialog and communication and he will take critics to make his team better and deliver a good project. In the end, while the project was getting overwhelmingly expensive, he was nice enough to give us a few "freebies" to lighten the weight! That was really appreciated.

Approximate cost of services:
$60,000.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Basement and closet renovations

Moe and the team at Dream Touch Renovations did an amazing job! We had them initially come in and totally renovate half our basement. The project was completed on time and within the budget. The team was very professional and courteous to all our needs and concerns. My basement is now finally a 'cool' place for my kids to play and relax.

After having such a good renovation, we again chose DTR to redo our master bedroom closet. Again this project went very well, from fully opening up the closet access, to building new shelving, priming and even installing the new doors. My wife is sooooo much happier and its thanks to DTR.

Angelo

Approximate cost of services:
$35,000.00
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Company Response

Thank you for giving us such a nice review. We fully enjoyed your reno and happy that you're able to enjoy your home even more.
Dream Touch Renovations

forezero in Ottawa
forezero in Ottawa
3 reviews Ottawa, ON
10/10

Quick nice project with skilled person

There is some delay with the quote at beginning due to busy season. Then, Moe helped setup the team and start the project immediately. It is faster than I expected. Bill and his team kept high quality job. It's always good to have a professional team with you. Thanks

Review has 1 previous version
Approximate cost of services:
$4,700.00
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Company Response

Thank you so much for your review.
Dream Touch Renovations

H. Green in Ottawa
H. Green in Ottawa
1 review Ottawa, ON
8/10

bathroom renovation

Had our bathroom redo by Dream Touch Reno a few weeks ago and not at all impress. The owner, Moe was nice and would help us picking out material with no rushing. He also has keen eyes for design, but perhaps he just have bad luck with the people who work for him?
1. The tile work which is pretty much the main focus of the bathroom was awful (crooked, uneven, scratches... you name it).
2. Light switches are too close to the door frame so they trimmed the covers to make them fit. (they looked better before the reno)
3. Toilet seat, counter top, tiles and wooden vanity get all scratched up.

UPDATE:
I should have updated this review a long time ago.
Moe sent someone over to correct the work to our satisfaction.
Also I want to mentioned that Dreamtouch had previously did a total kitchen reno for us and we were very please with the work.

4. The project ran late, we did the priming and painting ourselves but still got charged for it.

My easy going husband would said "oh, we can live with that" or " we can tolerate that"... and I thought we go through reno stress and pay for it so that we can enjoy NOT tolerate.

Review has 1 previous version
Approximate cost of services:
$16,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your review.
Dream Touch Renovations

Lloyd F in Ottawa
Lloyd F in Ottawa
1 review Ottawa, ON
10/10

Thank you Moe and his team!

Moe and his team were very professional, helpful and insightful the entire way. They ensured the project was started and finished on time.
I would recommend them to friends and family for their work.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your review.
Dream Touch Renovations

dave from Ottawa
dave from Ottawa
9 reviews Ottawa, ON
10/10

Basement renovation

I hired DTR after searching and interviewing other contractors. I began the project by tearing out the old basement reno, but found that it was a lot bigger than I thought and required more skill than I had.
I can't say enough about Moe and Bill and their crew, especially Stephan, Matt and Neuro. They were meticulous in their work and accommodated the six changes we had very easily.. They did the complete flooring, ceiling, walls, HVAC, tiling, electrical work that was needed - on-time and on-budget - I could not ask for more - the crew were very friendly and easy to work with. Our thanks to Moe and the DTR crew. We will definitely hire DTR again for our next renovation.

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your review.
Dream Touch Renovations

Stefan Campbell  in Carrying Place
Stefan Campbell in Carrying Place
1 review Limoges, ON
0/10

Failed to Build to Code

They failed to build to code in several areas including electrical and insulation. It will cost upwards of $70,000 to fix the corners they cut in construction. DO NOT HIRE

Approximate cost of services:
$85,000.00
2 of 2 people found this review helpful.
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Arthur Green from Ottawa
Arthur Green from Ottawa
2 reviews Ottawa, ON
10/10

Ground floor renovation

Many thanks to the entire team at Dream Touch Renovations for our ground floor makeover, new kitchen and flooring throughout. Every member of the team brought not only great professional expertise but also a great attitude, making what can be a very stressful time for home owners into an overall positive experience.

Approximate cost of services:
$35,000.00
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Company Response

Thank you Arthur so much for your positive feedback. DTR & team had a wonderful experience working with you & your family. We are so pleased to hear that you are satisfied with the work. Your words have truly touched us & will make sure to share your review with all staff members!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dream Touch Renovations

+Free Estimates +Home Designs +Warranty +Professional +Certified & Licensed We are an Ottawa renovation company specializing in home & business projects. You can find our testimonials on Google+ and Facebook social medias. Work with skilled laborers with a thirst for education and a passion for building and seeing finished ideas, ...
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