Canada Waterproofers

After a small re-occurring leak in my basement coming from the corner of the house got progressively worse with the recent easter rainstorms, I called in a downspout company, thinking we needed to disconnect our downspouts. They came out, recommended we disconnect all the downspouts and waterproof a 4ft section of the house where the leak was coming in. The quote was for $6000+tax.

Being scared by the cost, we decided to get a waterproofing expert in for a second opinion. I choose Canada Waterproofers based on their homestar reviews, which I read in detail. I was also impressed that I was able to book my appointment via on-line chat for the following weekend.

Slava, from Canada Waterproofers, called me the day of to confirm he was coming and arrived on time as expected. When he arrived he put on little blue shoe covers to keep the floors clean. Then he got right to work and inspected the basement, inside and out, tested out sewage pump (which we previously thought was a sump pump), and then inspected the leak area using a tool to test the temperature. Slava then suggested we test the area outside with a garden house to determine where leak was coming from. We have an aged outside door that he hypothesized might be the source of the leak and not the concrete. He stayed for almost an hour and we thoroughly watered the area. Sure enough, the water is coming from the door and not the foundation wall. He suggested we seal up or replace the door as a first step as he felt that would solve our leak issues. He then recommended considering the waterproofing option only if the leak came back. I was surprised and relieved. Addressing the door will be considerably cheaper and I appreciated his honesty in solving the issue, despite the fact it means we are not hiring his company at this time. I offered to pay him for his time which he declined. Both my husband and I are grateful and would have them back to waterproof if the time comes that we need it.