Capital Home Comfort Systems

Heating & Air Conditioning
Ottawa ON K2M 2L9
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Capital Home Comfort Systems
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Capital Home Comfort Systems

Average customer rating:
10 10 (16 reviews)

Sort by

Lynne in Ottawa
Lynne in Ottawa
4 reviews Kanata, ON
10/10

Fabulous service…

Mark and his team had helped us with our furnace a few years ago with great results. Our AC just went down in really hot weather, so I called Capital again for help. Mark showed up to fix it so soooo quickly, despite what a busy Saturday he was already having. Such a responsive company and very helpful. Thanks!

Approximate cost of services:
$350.00
Was this review helpful?
Jacquie in Toronto
Jacquie in Toronto
1 review Gloucester, ON
10/10

Exceptional Service

Our furnace was red-tagged so needed replacing immediately. The company that serviced it gave an outrageous quote to replace. Mark at Capital Home Comfort was first to respond through Home Stars. He gave us a thorough explanation of what he recommended and why and the estimate was substantially below the other company. His team was out first thing the next morning. Kevin and the guys were fantastic. I highly recommend this company.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thanks for the kind words Jacquie. You get 10 stars also! it was a pleasure working with you guys.

D in Ottawa
D in Ottawa
0 reviews Ottawa, ON
10/10

Air Conditioner Repair

20+ years A/C died during heat wave. We had no service contract. Although swamped with calls they promised later in the day a rep would arrive. Capital Home Comfort Systems rep arrived, checked unit, saw mouse claw burned onto capacitor, cleaned out remains, replaced capacitor, and A/C lives again. Not once was there pressure or mention of buying new products. Being a retired/former CRSP, I was extremely impressed by the professionalism shown. We will definitely be talking with Capital Home Comfort Systems in near future for replacement of A/C & Furnace (+ service contract) before anyone else.
Again, extremely impressed with Capital Home Comfort Systems.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for the kind words 🙏. We're looking forward to working with you again when you need us.

Kenneth
Kenneth
2 reviews Ottawa, ON
10/10

Air Conditioning repair

My AC broke down on a Saturday. Capital Home Comfort agreed to come the same day and repair. Despite my unit being older, the focus was on repair rather than just recommending it be replaced. In the end, my AC was fixed quickly and at a reasonable price for a weekend service call.
I will definitely consider them for future work.

Approximate cost of services:
$249.00
Was this review helpful?
David
David
0 reviews Ottawa, ON
10/10

Furnace repair

Capital Home Comfort Systems has been amazing, every single time I have worked with them. Mark has been honest, responsive, and so helpful. I would recommend them to anyone! Thank you for all your help!

Approximate cost of services:
$300.00
Was this review helpful?
sami from Ottawa
sami from Ottawa
3 reviews Ottawa, ON
10/10

AMAZING Service: Steam Humidifier

This isn't the first time I work with Mark/Kevin. Great people to work with, and above-and-beyond service to clients. Super responsive to start with, competitive pricing, but above all, it's their commitment to provide the right product, at the right time, with great workmanship. I have used their service now for an A/C, 2 furnaces, and a steam humidifier all in the past 2 years and I continue to be super satisfied with their service, after sales, and the nice human relationship.

Approximate cost of services:
$2,000.00
Was this review helpful?
Eric
Eric
1 review Ottawa, ON
10/10

Pool heater hookup

Great communication and timely install. Left the site clean. Would use again and would recommend!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Great to work with you Eric! Thanks again!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Repair our home A/C

Excellant service, was able to repair our unit in no time and took the time to explain what was the problem. Extrenely happy with the service.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

It was great to meet you Eric. Hopefully that air conditioner holds up for a few more years!

Private User
Private User
0 reviews Ottawa, ON
10/10

New Furnace and Air Conditioner

I was having some issues with switch on my gas fireplace and decided to get it fixed last fall. A google search led me to Capital Home Comfort. I sent an email and within a very short period of time I had an appointment booked and the switch was fixed.

While they were here, I asked about having my 18 year old furnace replaced. I received some good advice on furnaces with absolutely no pressure to buy anything in particular. I chose the model that was suggested to me and had arranged installation within a few days. The workers arrived on time and completed the job quickly and efficiently. The area was left cleaner than when they started.

In the spring, I decided to also have the air conditioner replaced so I contacted Capital Home Comfort again. Over the phone, we selected a model (again no pressure) and an installation date. The guys showed up exactly when expected and replaced the air conditioner quite fast.

I would highly recommend this company to anyone looking to have their critical home comfort systems fixed, replaced or upgraded.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for the kind words Curt. It was great to work with you guys :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

A/C outside unit

Service was very professional, punctual and dependable. Communication was seamless and on point. A true example of 21 st century home service.

Thank you

Approximate cost of services:
$80,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Home Comfort Systems

Local residential HVAC company serving Ottawa and the surrounding region (Orleans to Carleton Place). Captial Home Comfort Systems is a dependable company with very competitive pricing and expert technicians. Maintenance plans available. Sales, service and installation of Furnaces, Air Conditioners, Hot water heaters, Fireplaces, Gas Appliances, Custom Ductwork, Humidifiers, Air Cleaners and more. Started in 2010 by Kevin Draper, CHCS has been successfully operating off of word of mouth.

We are a registered and recommended TSSA certified contractor and offer free advice and free quotes on all HVAC related equipment. Our staff are all fully certified and trained in the HVAC industry, along with exceptional customer service skills. Check our Google Reviews too. Over 120 perfect reviews! Find out today why everybody is talking about Capital Home Comfort Systems. Call or Email today @ 613-868-3189 or info@capitalhomecomfort.com.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Fireplaces, Thermostats, Hot Water Tanks, Boilers, Pool Heaters, Tankless Water Heaters, Gas Piping and More
SERVICES
Furnace Maintenance, Air Conditioner Maintenance,
BRANDS
American Standard, Ameristar, Keeprite, Bosch, Norritz, Daikin, Napoleon, Continental, Valour,
WEBSITE
https://capitalhomecomfort.com
YEAR ESTABLISHED
2010
PAYMENT METHOD
Debit, Credit Card, Cash, E-transfer, Cheque
LICENSES
All technicians have TSSA certified gas licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years Parts (on most products), 2 year Labour Warranty, extended warranties available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.