Technician came on Nov. 28 to fix dishwasher that was not cleaning dishes properly. We gave him a cheque for $262.30 to cover that visit and a future one to install another part. After a few cycles dishwasher had an Error 15 problem. We called him and he came out to fix the dishwasher. The machine again showed Error 15 after the first cycle. He came back a 3rd time and worked on machine. After first cycle again the machine showed Error 15 problem and Machine would not turn off so we had to turn off the breaker in the garage. He came a 4th time and worked on it and again same thing happened, error 15 and machine would not turn off after he left.
We emailed very upset with service and said we would stop payment on cheque, waiting to hear back.
He never called back to fix the machine, but did cash our cheque, even though the machine was not fixed or working properly.
He did not even have the courtesy to respond to our email.
Turns out one part he installed was in backwards.
We had to hire another technician from Bosch. He fixed it perfectly and even called back to make sure it was working. We had to pay another $200 to have it fixed.
- Approximate cost of services:
- $262.30