Gregg's Home Services

My wife smelled a gas leak. Phoned Gregg's (they had previously done work for me). Technician's report had a number of issues including a gas leak at a fitting going to pilot. Technician showed me the leak and said he did not have time to repair it now. I was told to make an appointment for the repair. The gas line was NOT shut off and tagged out. I phoned the service manager the next morning who confirmed the Technician was fully qualified on furnaces including gas work.
I had different company come in to check the gas leak. They found the fitting had been cross-threaded and so would not seal. Obviously the cross-threading must have occurred prior to Gregg's being called to work on the furnace. The technician for this second company shut off and tagged out the gas line to the furnace until the leak issue was resolved the next day.