Shines Energy

Heating & Air Conditioning
Woodlawn NS B2W2T8
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84%

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Reviews for Shines Energy

Average customer rating:
8.4 10 (23 reviews)

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Private User
Private User
Private User reviews Lower Sackville, NS
10/10

Fast & efficient

Jay & Lucas did a great job in a speedy, informative manner. We are pleased.

Approximate cost of services:
$285.00
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richardsarty
richardsarty
1 review Ellershouse, NS
10/10

Heat pump installed

Excellent service, absolutely recommended, clean, kind, understanding, knowledgeable. I had 2 other companies give me a quote, they were not as knowledgeable or friendly as Mike, I am so pleased with the service I received from start to finish. The installers we spectacular also.... sir Simon was wonderful, keep up the top notch customer service.

Approximate cost of services:
$27,000.00
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derrick_aucoin
derrick_aucoin
1 review Dartmouth, NS
10/10

Annual Maintenance on 3 heat pumps

The maintenance tech does maintenance on the 3 Heat Pumps internal and externa, and answers any questions I have

Approximate cost of services:
$329.00
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kpgardner4
kpgardner4
1 review Timberlea, NS
10/10

Heat pump service

My heat pump is only 5 years old. Because my builder's installer went out of business, no service company in all of HRM would even look at my unit. Shines gave me a quick and convenient appointment, fixed it so I did not need to buy a new one and gave me great tips and advice on how to run it efficiently. I will always call Shines Energy for all of my heat pump needs and will definitely recommend them to my friends if they need service or sales.

Approximate cost of services:
$1,100.00
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Company Response

Thank you for choosing and trusting us. We genuinely appreciate your business!

Private User
Private User
Private User reviews Bedford, NS
10/10

Heat pump annual cleaning

Always happy to with the annual service work. If theres a problem, a quick call and someone fixes it pronto. Thank you.

Approximate cost of services:
$275.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Brooklyn88!
Brooklyn88!
1 review Middle Sackville, NS
2/10

Bad experience with this company

Mess with me

Worst service Ive experienced in a long time. Heat pump stopped working and called this company. They sent technician out who advised I needed new inner fan. Came and replaced the fan, but the remote didnt seem to work anymore and technician said I needed a new remote. Ordered a new remote and still did not operate heat pump. Called Shine back and they sent another technician who said the main board was gone and needed to be replaced. Second technician said the problem was not with the remote control. They ordered the part and set appointment time. I waited home from 12-4 and close to 4 they called and said technicians were stuck on large project and apologized and said they could come two days later between 12-4. Manager apologized and said that no matter what came across their table, they would make my appointment the priority.

Waited today again between 12-4 and called them again at about 3:50 when nobody showed up, and the lady advised me that the technician was just finishing up another job and would be over within the hour. I could hear in her voice she sounded very unsure, and sure enough 10 mins later another staff member calls me says unfortunately the technician wont be able to make it and how bout we just book for tomorrow. I told her I had just wasted two days sitting at home waiting for a technician that apparently was never going to show, , ordered a remote I didnt need upon the advice of the first technician that came, and I was done.

Im a pretty low maintenance guy and like to think Im pretty understanding, but this was hand down the worst service from any company Ive ever dealt with..

Approximate cost of services:
$400.00
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Company Response

We are sorry for your experience with our team. We pride ourselves on customer care and regret not meeting your expectations. We want to discuss your concerns further and make this right. Please expect a call from us, or reach out at 902) 706-2251 if you have any questions.

lawrenceconrad51
lawrenceconrad51
1 review Dartmouth, NS
10/10

Heatpump Installed

The work went quickly and the installers seemed very well trained . The clean up was all done so I am so far very satisfied .

Approximate cost of services:
$11,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews Dartmouth, NS
10/10

Heat Pumps and electrical panel installation

Very neat and professional installation of the new electrical panel. I had two pumps installed, one with two heads and the other with three heads. I needed one of the heads installed on an interior wall and they were able to do that. An initial problem with one of the heads was quickly resolved. All workers were professional. Simon was especially so.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

bwbriers
bwbriers
1 review Hammonds Plains, NS
9/10

Heat pump installation / 3 floors

Shines energy did our home heat pump system back in June 2023. They were also back this past spring for the systems annual maintenance. From install to follow up service the company & staff have been great to deal with. Very quick install when we decided to buy & they offered a discount on their annual service. Definitely worth it.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the feedback!

Private User
Private User
Private User reviews West End, NS
10/10

Install electric water heater

I requested quote from Shines Energy for work. I liked lad who visited to discuss work. Concern for me was install of 10/2 electrical wire to panel. I am fussy. I ran wire myself to ensure careful workmanship.

Shines never actually did any work on this project. I installed hwh myself with assistance from an electrical contractor. That likely sounds sketchy.

I have spent $38000 on my rescue pet and decided to save $. But if i could afford the $2700 quote I would likely have them perform the work.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shines Energy

Shines Energy is the leading HVAC dealer East of Montreal, serving Halifax and the surrounding areas. Partnering with Costco, we handle all heat pump, gas furnace, and HRV installations for Nova Scotia Costco locations.

Our BBB-accredited company has been serving the area since 2013, offering EnergyStar products and ensuring each service meets or exceeds your expectations.

Beyond heating and cooling, we offer a wide array of comfort solutions in Halifax Regional Municipality. From sheet metal projects to water heater services, we're dedicated to providing top-rated customer service and quality results.

We're your trusted partner for installation, maintenance, and repair of all home comfort products. Our technicians are well-versed in these systems and offer service at every level of need.

Contact us to book a service today!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Heat Pumps - Gas Furnaces - Heat Recovery Ventilators (HRVs) - Air Conditioners - Water Heaters - Indoor Air Quality Solutions (such as air purifiers, humidifiers, and ventilation systems)
SERVICES
- Installation, repair, and maintenance of heat pumps - Installation, repair, and maintenance of gas furnaces - Installation, repair, and maintenance of heat recovery ventilators (HRVs) - Installation, repair, and maintenance of air conditioning systems - Installation, repair, and maintenance of water heaters - Indoor air quality assessments and solutions, including air purifiers, humidifiers, and ventilation system installation and maintenance - Sheet metal projects - Radiant heating system installations - Refrigeration services
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://shinesenergy.com/
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.