When service was booked the owner called at 9pm the night before asking for a date change with no excuse just they needed to change. Ended up changing and they said they would provide a discount for the inconvenience however when they tallied the discount it wasn't actually the 15% we originally agreed upon.
The morning they were supposed to arrive at 9am. They did not show up, we call they say they are stuck in traffic. Over an hour later they finally show up (the location they said they were at is only 20 minutes away). Then just before they arrive the owner calls again telling us their vaccuum is broken and if I need my floors down she will have to drive a long way to deliver one from surrey. No apologies nothing!
The service was rude, there was also no apologies.
The house cleaners were nice however and did an "okay" job but I would not hire again
- Approximate cost of services:
- $100.00