We were looking for alternative, cheaper heating options for our condo living space that had an electric fireplace attached to a wall. I researched several systems, and this far-infrared system was very interesting. What's even better is that it is about the same cost as a good fireplace/mantle setup, but it is way more efficient, cheaper to run, and we don't lose any wall space - this was key for us as our space is small and we like to have the option to rearrange furniture. Now we have way more flexibility to move things around! I called the company and they called me back within hours. The person I spoke to was very friendly, and didn't mind me asking a lot of questions. We spoke for about 30 minutes and he never seemed rushed. Then we set up a visit. Two people came and measured our space, gave us an estimate, and showed us a sample of the working heating system. Dmitry, one of the guys who came, was great. We accepted the offer and are SO glad we did! We had the work done in August, and now, in October, we've finally turned it on. It is so amazing. I cannot say how nice it feels to have warm toes. The system is so fast - it heats in less than 5 minutes. It's perfect for our engineered oak wood floors. Dmitry helped us get through the hoops of condo rules and approvals. He brought us samples to give to submit with our renovation application - this made it so easy for them to approve. He also came the day after to instruct the flooring guys to be sure it was done right. Thank you! The system is completely waterproof - a BIG concern in condo's with ever-possible leaking situations. Arkon's quote also included the thermostats - I looked them up online and the model was cheaper through them than on Amazon. This made us very feel confident that the company offers great value. They finished the job on-time and on-budget; one of our biggest concerns when dealing with contractors! We also only needed to pay a small deposit to get the work started, and paid upon completion. That also brought us peace of mind. When we renovate our kitchen/bathroom we will be calling this company again. We couldn't be happier with our heated floors! What an amazing selling feature for the future as well.
