Front Steps Are Cracking and Shifting
9 months ago King Star poured a new concrete front porch, steps, walkway and paved a newly widened driveway. Gaps have now formed between the porch and stairs and the stairs and the pathway. As well the concrete on the steps has cracked and chipped. No response has been received to inquiries about how the stairs will be resolved. After all, what good is a 1 year waranty if a company doesn't honour it?
- Approximate cost of services:
- $2,500.00
- Company Response
Good day, Thank-you for your feedback. Our priority at King Star Paving is to provide a superior client experience. We are disappointed to hear that about the concrete issues. We will need to get some further details in order to provide you with the excellent customer service you deserve. Please contact the head office at your earliest convenience so that we can help you to resolve this issue. If you already have done do, we will look to have our sales rep come by as you know the season is just commencing and no work has taken place since Dec. Thank you for your patience.