GreenFox Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T6E 5E8
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94%

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Reviews for GreenFox Windows & Doors

Average customer rating:
9.5 10 (749 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Windows

The salesman was awesome. The man who measured the windows was good. The installers were excellent. They were very careful cleaned everything up and we are very satisfied.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for leaving us a wonderful review and sharing your experience. And once again, welcome to the GreenFox Family.

Private User
Private User
Private User reviews Edmonton, AB
2/10

Window and door install

Install did not go too smoothly. Contractor took out my door, broke it, then realized the new door to install was incorrectly built. Swing was wrong way. Greenfox refused to correct and is making us pay to to get new door. Would not recommend this company.

Approximate cost of services:
$22,000.00
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Company Response

Thank you for bringing this to our attention. After looking into your file, we did not find any discrepancies between the agreement and the completed product. We are looking further into this matter. Customer satisfaction is extremely important to us. We will contact you shortly to discuss next steps.

jehtoday
jehtoday
2 reviews St. Albert, AB
10/10

Exterior Door

Greenfox provides quality products and the installation was perfectly done. I would certainly use Greenfox again.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your business and support. We really appreciate it.

Yana in Calgary
Yana in Calgary
3 reviews Calgary, AB
0/10

Worst customer service!

We got scratched windowsills, corner gaps (the cold blowing from there), dents, 1 cracked window and one sliding door glass broken and shattered by installers (we have 2 kids and 3 pets at home) in SEPTEMBER!!! They are charging us before they are finished their job!!! Any emails and mails to the head office was ignored! Worst quality and customer service ever!!!

Approximate cost of services:
$27,000.00
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Company Response

Hello Yana, thanks for your review. We are sorry you feel this way as we pride ourselves on great product and customer service and what you describe here it’s unacceptable. Our management will be contacting you to discuss your concerns and see what went wrong. Meanwhile, please call us at (403) 450-7781 or email info@greenfoxwindows.ca if you have any question.

Private User
Private User
Private User reviews Edmonton, AB
9/10

Front door

Only problem we had was that the product was in town for 2 months before we got it. Communication was not great and they side stepped our designer through the whole process.

Approximate cost of services:
$1,400,000.00
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Company Response

Thank you for your feedback. We would like to apologize for the any inconvenience it might cased you. We would be working hard on improving our process to serve our customers in the future.

lmnowlan11
lmnowlan11
0 reviews Edmonton, AB
10/10

Front window replacement

We replaced our 60 year old window with a beautiful updated window. It's a 7ft x 5 ft window (approx) and greenfox did a wonderful job removing and installing of the window.

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for your great feedback. We are glad you liked our service. Merry Christmas and Happy New Year to you and your family!

Private User
Private User
Private User reviews Calgary, AB
10/10

Condo Board Troubles

Sales Rep was very patient with my unorganized Condo Board. It worked out fine. Trim colour was perfect. Installation crew was very good, fast & professional.

Approximate cost of services:
$10,500.00
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Company Response

Thank you very much for your kind words. We really appreciate it. Merry Christmas and Happy New Year to you and your loved ones!

Private User
Private User
Private User reviews St. Albert, AB
10/10

Replacement of screen doors

I chose Greenfox online to purchase 2 screen doors.
It took a few months for their availability. The old doors were removed and replaced with new doors in a timely manner. The service technicians worked diligently to complete the job. They were respectful and kind.
I would recommend Greenfox to perspective clients.

Approximate cost of services:
$2,520.00
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Company Response

Thank you very much for taking your time and giving us such positive review. We really appreciate your business. Merry Christmas and Happy New Year from all of us at GreenFox!

HeatherDziuba
HeatherDziuba
1 review Calgary, AB
10/10

New Windows Are Perfection

We bought new windows and a front door from Greenfox. From sales to installation it was a five star experience. Victor (sales) and Victor and Sergei (installation) were friendly, professional, and diligent. I am very, very obsessive of the way my house looks and my new windows are perfect!

Approximate cost of services:
$25,000.00
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Company Response

Thank you, Heather for your business and great feedback. We really appreciate it. Merry Christmas and Happy New Year to You and Your Loved Ones from Our GreenFox Family!

Private User
Private User
Private User reviews Calgary, AB
10/10

window and door replacing

Before making the final decision to use this company,we did some research. we found out this company is our best choice. From putting the order to completion, everything went smoothly,we got updated by the company for every stage going. installation is done last month--November, the job was well done. we are happy with this company.

Approximate cost of services:
$18,000.00
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Company Response

Thank you very much for your great review. We really appreciate it. Merry Christmas to You and Your Loved Ones from all of us at GreenFox!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GreenFox Windows & Doors

GreenFox Windows and Doors is a Alberta owned and operated company. We use only the highest-quality products on the market in all of Canada. Our windows are designed to the highest standards and as a result, require no maintenance beyond the occasional cleaning. Technologically advanced components are designed to ensure complete reliability for years to come. In fact, we chase perfection and are committed to zero defects which enables us to offer a Lifetime Warranty on every window we provide to you. Our team of professionals are proud to help you even after the job is complete. If you are in market for new windows and doors then give GreenFox a call. We have offices located in Edmonton, Red Deer, Calgary, and Lethbridge.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Sales, Installation and Repairs
BRANDS
GreenFox, VinylBuilt, Cobra, Novatech, Trimlite, & ODL
STYLES
Awning, Casement, Slider, Double Slider, Hung, End Vent, Picture, Fixed, Hopper Windows and Combinations.
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
https://www.greenfoxwindows.ca
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
200
MEMBERSHIPS
Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.