Security System broken - calls not returned
I have removed my previous review.
I originally gave Ray a 5 star....he was very responsive. My camera has not worked since July I have repeatedly called Ray...he had some medical issues and could not come out to fix the camera.
I had also asked him several times to move a camera a bit, but that never happened.
I was on Homestar for another matter and thought I would check his page. I see he has been working the last couple of months but has not called me back about my cameras not working. I had left him several messages and NO reply.
I finally had someone come in and check my camera system, it could not be fixed.....I would like to think a security system should work for more than 1 1/2 years. I had to buy a new system...from another company.
Not impressed at all!
- Approximate cost of services:
- $3,000.00
- Company Response
Hi Peggy
Really appreciate you taking the time to write This review
It's been a pleasure working with you
Needless to say I truly appreciate your business and look forward to many years ahead providing you services
Hope you feel better real soon
Ray
TOTAL SECURITY CO