My husband and I bought an old house, knowing we needed to to the full drain tile right away, but with no idea what that meant or where to go. We found great reviews here, and we're so happy with the final product.
From start to finish Bob and his teams were great: guiding us through the process seamlessly; clear about the scope of work, options and issues; quick to communicate when we had questions; managed a couple glitches with the city, without needing to engage us (while keeping us informed). They installed a really great system, worked through frozen ground and massive rain, and made sure the crew repairing ripped up sidewalks and stairs did an excellent job.
Bob's wife, Vanessa, who handles the payments was lovely and friendly. The workers on the crew were really nice. And they took a job that felt a little overwhelming and turned it into a seamless project that had minimal impact on our family and space.
- Approximate cost of services:
- $25,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for the kind words of our company. We are always more than happy to be involved in pre-purchase drainage inspection to protect families from purchasing a home with an unexpected drainage expense. In this case we were able to have the homeowner enter the purchase with open eyes as to what the necessary costs would be. Following completion of sale we were contacted to commence work at their home. While the weather was less than ideal, we were able to complete within the estimated time frame.