While we initially had some challenges and disappointment with Pest Protection Plus and getting a Mama Racoon and her babies removed from our attic. I was more then pleased when Ben and Anthony contacted me after they heard I was unhappy. Both of them ensured that whatever gaps that remained in the removal of the raccoons from our attic were quickly and expertly rectified and resolved. Brent came as well to help with the actual removal and he was gentle and kind to the animals and gave us some great advice to ensure that the Mama racoon came and got her babies the next day. I want to thank the team at Pest Protection Plus for making things right in a tough situation and I appreciate their expertise handling wildlife in a human way. We still have little bit of work to complete on the final lock down of the attic entrance but I'm more then confident that Ben and his team will do a great job. Thanks again Team.
Cheers
Sandy
- Approximate cost of services:
- $333.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Good morning Sandy,
Thank you for your review. I would like to personally look into your matter as it is not Pest Protection Plus Inc. practice to NOT use roof patch or leak seal upon installation of a one way door. Furthermore, if babies are present in the attic, they are removed by the technicians by hand,
So that when the mother vacates through the one way door, she is able to relocate them herself. If you have babies, an appointment can be made for removal. Again it is not Pest Protection Plus Inc. practice to leave entry points open during the "baby" season.
We look forward to hearing from you. Could you please call me personally. Thank you very much.
Anthony 647-391-7378