Fixed our security camera, worked only for 2-3 weeks, then it stopped working.
Updated Review (See *Previous Review* for the issue):
Technician came and resolved camera issue, possibly due to see homestars review.
Updated Review (See *Previous Review* for the issue):
The technician was great at resolving the issue, however, due to no ongoing support, we decided to change our review. Please see below for our first contact with technician and resolution for our security camera issue. The camera worked for 2-3 weeks then stopped working just like before. The technician was paid to repair the camera, however, it seems there is no guarantee on service. It was very difficult to get a hold of the technician after multiple attempts, and we were offered no assistance in regards to get him to come back to repair the camera. Essentially, we lost our funds for an unsatisfactory service. Due to this experience, we can longer recommend ACN Technology.
Previous Review
We were having issues with one of our security camera's & the original installer was not able to resolve the issue.
The technician fixed our camera within no time and offered to come the very same today. He diagnosed very thoroughly and decide to replace some cabling for our system & our camera has been working great since then (before it would not even power on).
They are competitively priced, provide fast & quality service. I called several other companies on homestars for the very same service and was getting quoted 3-4 times the price & also had to go through 2-3 people to get to the right person. With ACN, I got to the speak with a person who was going to do the job & got a response right away.
Look forward to dealing with them in the future. Highly, recommended!
- Approximate cost of services:
- $80.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you so much for writing detail reviews for ACN TECHNOLOGY, we always try our best.