Right from the get go I was completely happy with the service Chris provided. We received a phone call shortly after our initial inquiry and I was impressed with Chris' background in the building industry as well as his passion for helping people. The cost for an inspection was broken down on the Haystack website so we knew exactly what we would pay- a feature my wife was impressed with. We have had inspections done in the past and I was often wondering where the value was in the services provided by an inspector but this was certainly not the case with Chris. Chris was thourough, organized, professional and very helpful. I was confident in Chris' findings and despite being away at work during the inspection, my wife and I were able to make the important decision based on the report Chris had created. Thanks so much for your dedication Chris, we will be happy to recommend you to all our friends when the opportunity arises.
Cheers,
Phil and Shannon
- Approximate cost of services:
- $590.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Phil & Shannon, The fact that you found Haystack Home Inspections provided better value than past home inspection experiences is great to hear. I wish we got a chance to meet in person Phil but understand business called you away. Like you many of our clients who are unable to attend their inspections because of work, travel, or simply living in another part of the world, it's nice to know you were able to make informed decision based on our report. I'm glad Shannon liked that we post our prices on line. It is all about trust and providing clear easy to understand pricing is simply a way to further establish trust with our clients. The price is there for anyone to figure out. We like it that way as everything is above board. Thanks for reviewing your Burnaby home inspection experience so eloquently. Sincerely, Chris Thompson