Valley Floors Inc

Floor Laying & Refinishing
Calgary AB T3K 3L3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Valley Floors Inc

Average customer rating:
10 10 (15 reviews)

Sort by

Jean
Jean
1 review Calgary, AB
10/10

Vinyl floor Installation

I can't say enough good things about ValleyFloors and Niel. This is a company that definitely knows what "customer service" and "quality workmanship" means. Niel installed LVP and baseboards throughout a small 1950s bungalow and I couldn't be happier with the service, workmanship and results. (I have another property that I will soon be doing in LVP and hardwood and I wouldn't use anyone else.) If I could give Niel 10 stars out of 5, I would. He made this reno very uncomplicated for me!

Approximate cost of services:
$3,800.00
Was this review helpful?
Company Response

Thanks so much for the kind words Jean , the pleasure was ours. You have my number if there are any questions or concerns at any time!

Private User
Private User
Private User reviews Calgary, AB
10/10

Vinyl plank installation

I bought a 1200 s/f condo. The carpet needed to go. I needed vinyl plank throughout. I dealt with a box store giant, initially thinking I would get a better deal. I had the worst customer service. I then discovered Niel from Valley Floors!! What a difference!! He took my stresses away and said ‘leave it to me. I’ll make sure all of this is looked after from the disposal to the new baseboards“. As promised he had this work completed within a few days. The first being two days after the consultation and measuring, all carpet was gone! The second day - subfloor installation. The following week vinyl planks delivered, installed (glue down) and I added baseboards. He had these installed the very next day. Niel was so easy to talk to, confident, and professional. He kept me informed via text. I was never left guessing what was happening. If I have anything I’d like to share with you is this: don’t bother shopping around. Go directly to Valley Floors. Thank you so much for making this decision so easy!!! Oh and he came under the quote from the big box store!!!!

Approximate cost of services:
$9.00
Was this review helpful?
Company Response

Thank you so much for the kind words! It was my pleasure and truly a great project to work on!

Rick from Calgary
Rick from Calgary
1 review Calgary, AB
10/10

Hardwood floor installation

I had Niel Clement and Valley Floors recommended to me by a friend in the flooring industry. Niel came out to give me a full quote and was always available when I had questions. As soon as I was ready to do the work he worked with me to get started as soon as possible. Niel did a great job on the install. My wife and I are very happy with the installation. Niel was very professional and provided great customer service. I would not hesitate in recommending him to others.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Rick ,
Thanks so much for the kind words. I really enjoyed working on your floor and discussing suppliers and future projects. I trust you were happy with my tile setter's work as well.
The pizza was delicious by the way!!

Irena from Calgary
Irena from Calgary
2 reviews Calgary, AB
10/10

Replaced laminate flooring

We were so impressed with the high level if workmanship done by Niel and his crew. The service was excellent and they always made time to answer my many questions. We found a small flaw in the product after all was installed and Niel came back right away to replace the boards that were imperfect. Wouldn't think of using anyone else. Very easy to deal with, very helpful, green products, excellent quality of work, job done quickly with minimal impact to our daily lives. The improvement us remarkable and we are so happy with the new look! Thanks !

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much for the kind words Irena! You were such a treat to work for and we will be happy to work with you on future projects!

Marissa from Calgary
Marissa from Calgary
1 review Calgary, AB

First Review

10/10

Floors, baseboards and casing

I’m a first time homebuyer and renovator; I had Niel Clement and Valley Floors recommended to me by a family member. As soon as I met Niel, I knew that I had hired someone I could trust. He came out to give me a full quote and was always available when I had questions. As soon as I was ready to do the work he worked with me to get started as soon as possible. My condo had some “issues” to say the least. Neil and his team worked hard to help with all of the problems caused by the previous owners. They had no obligation to help me resolves these issues but they went above and beyond. I’m so happy with the floors and finishing work Niel did for me. My condo is truly now a home and I have Valley Floors to thank for helping me get the look I wanted. I recommend Valley Floors to all of my friends and family.

Approximate cost of services:
$1,900.00
Was this review helpful?
Company Response

Thank you for the kind words, Marissa! You were an absolute pleasure to work with and we look forward to working with you again in the future.
Until then, best wishes and as always if there are ever any questions or concerns we are always a phone call away.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Valley Floors Inc

Hello, this is Niel Tyler Clement of Valley Floors Inc.
Valley Floors Inc. started in Ottawa, Ont. in the summer of 2009. I had a firm goal of having my name synonymous with quality workmanship and materials. I carry a solid reputation for excellence and integrity in the field of flooring and renovations to this day.
I moved to Calgary in the winter of 2011 and left my residential clients and commercial stores in the capable hands of my business associates and apprentices. I kept with me dozens of quality references.
I now have a business partner, Dustin Frick, who shares my vision. Together we have 20 years of combined experience in hardwood, laminate, cork and resilient flooring in residential and commercial settings as well as natural stone, manmade stone, porcelain and ceramic tile on floors, walls and ceilings in both interior and exterior applications. Our experience extends to framing, drywall, substrate installation, cabinet installation , lighting, electrical, plumbing and all other aspects of interior renovation as well. All of our installations are inspected by licensed trades where applicable.
We proudly provide our clients with total home renovations and basement developments that exceed industry standards.
Please don't hesitate to contact us with any questions that you may have.
Niel: 587-891-6817
Dustin: 403-830-2021

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
We can supply all materials needed for project completion. We deal directly with suppliers of pre finished and unfinished hardwood, laminate, cork, tile, resilient and sheet flooring (carpet and vinyl/linoleum) We can provide samples upon request
SERVICES
Supply and Installation of pre finished and unfinished hardwood, laminate, cork, resilient, natural and manmade stone, porcelain and ceramic tile . Installation of trim and finishings. Working hand in hand with the homeowners to realize total home renovations and basement development within their allotted budget and according to their wants and needs.
BRANDS
Quickstyle, Kahrs, Mirage, Shaw, Mohawk, Mercier, Lamett, Schleuter Systems, Mapei, Ardex, Simpson Strong Tie, Primatech, James Hardie products,
SPECIALITIES
Flooring and trim. Framing and finish carpentry
WEBSITE
https://www.valleyfloorsinc.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
cash, cheque
LICENSES
Schleuter Systems, Kahrs certification, whmis, first aid
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$250
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year warranty on all workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.