- Approximate cost of services:
- $1,400.00
- Company Response
Thanks George! It was great working with you on this project. We look forward to working with you in the future
Thanks George! It was great working with you on this project. We look forward to working with you in the future
Thanks for the feedback! We will use it to correct our clean up habits for future customers
Hello Cam,
We are sorry about the inconvenience of this job. Please note this does not typically reflect our company as we pride ourselves on being timely, professional and doing the right job. The salesperson you were dealing with has since been dismissed as this behaviour and customer service you received is not acceptable to the standard of our company. Please note this also does not represent our sprayers ability as they were completing what was on the work order.
As you mentioned a resolution between Modern Spray Systems and yourself was made as we compensated you over 50% if your bill - which totalled $2157.55.
Once again we are sorry about the inconvenience this has caused you, action has been taken by our company to ensure this never occurs again.
Thank you for your business and the great review.
Thanks George is easy great working with you on this project
Thanks Ryan we enjoyed working with you on this project.
Modern Spray Systems
It was a pleasure working with you both! Thank you
Hello Kiera,
We are very sorry you feel so upset about your experience. As a contractor, we feel as though, as a client your perception of how the completed job would look would match the final product of a , "normal wall", not to that of tiny house specifications.
We preformed the job to the best of our ability given the unusual measurements and design on the home. We were upfront about filling your hollow still framing as much as possible without requiring trimming and providing a full seal and vapour barrier. As a contractor we also feel we went above and beyond to make additional visits to your home per request. Each time we visited the site we tried to comply with every new request, and left after confirming you were happy.
With regards to the bill, it is our policy that jobs are paid in full upon the day of completion.
Thanks Brayden it was great working with you on this project.
Modern Spray Systems
Thanks ryan hope to see you on the job.
Modern Spray Systems