Ars Repair & Installation

Rahul is very knowledgeable and has the patience to explain how maintain the dryer. He is an excellent and I really appreciate for his service.

My experience with ARS has been horrific to say the least. They came in to fix an issue with my LG Dryer which was still under warranty. The technician fixed the issue however chipped the dryer glass door in the process. I did not realize the damage until 3 weeks after the crack started to grow. I immediately brought this to the attention of ARS. They contacted me a couple days later saying they evaluated my case and apparently the document I signed upon completion of work has a small disclaimer stating that I confirm there is no damage upon completion. I’m truly surprised at how ARS is engaging themselves with respect to this matter. Clearly customer satisfaction is not part of their mantra. I would suggest anyone performing paid work with ARS to engage a more reputable company. If you are performing work with them due to a warranty related issue please check and double check the technicians work before signing anything. I will be escalating this matter with LG as well. I have requested a call back from a manager but have yet to hear from them.

Rahul did a good job repairing the dishwasher. He also good at service and smile.

Adi from ARS repaired the water dispenser on my LG fridge today. He was very knowledgeable on the LG brand and quickly diagnosed and repaired the problem. Would definitely recommend and will use for future repairs (although I hope I don’t need any ;) )

Thank you!

(Cost is estimate only as this repair was covered by my extended warranty)

Rahul was amazing. Very friendly and professional, even kindly explaining what needed to be fixed.

Sam was very professional. He was polite and very informative.
He was scheduled for a two hour window, between 9 & 11.
I received a voicemail indicating his time of arrival and he arrived exactly on time.
Upon arrival I explained the situation and he got immediately to work.
He managed to fix the problem in a short time.
He explained what he found and what he had done.
On his recommendation, we emptied the fridge and freezer, defrosting it for 36 hrs.
After that we were pleased to see the results of his service call.
We paid for the service call and he told us that we were covered for 1 month if anything were to happen.
I was happy to pay him and would certainly recommend him personally or the company in general.
Overall, top of the line service for a minimal amount of money.
Great job Sam!

Rahul came to fix our fridge and he is very friendly, easy to talk with, really happy to have him come over and fix our unit and company is really good as they keep.their promises.

Sam provide Nice service, efficient work. Kind attitude! Perfect experience! I will highly recommend him.

Perfect work by very knowledgeable technician. Technician (Sam) showed right on time and found the problem quickly. He fixed our fridge problem shortly after arrival. I recommend this technician for other services. We tested our fried for a few days after service and we never found any problem and it running completely fine.

The technician Rahul came to fix our dryer and he did a great job and explained about the all the possible reasons of the fault and how to avoid them, really happy with the service.