No diagnostics were performed by a technician who does not know what he is doing. My feeling is that he is such a poor technician his only goal is to say that the appliance is not worth repairing and walk away with your diagnostic fee. If i stopped there I wouldn't have the mess I have now though. What started off as a simple repair turned into a lot of damage to my appliance and home. I have never seen such incompetence in the over 30 years i lived in my home. They offer no guarantee to any work they perform are very dishonest, or go with their word and refuse to put what they say in writing. I'm in my 60s and only used the appliance on weekends. Now I have to do things by hand, and have damage to home caused by several floods and a $300 tape job on a hose. both the manager named Amy and the technician Rahul have no class and s no scruples. Shame on you. Do what's right and make the repair.
- Approximate cost of services:
- $300.00
- Company Response
We are sorry to hear you are not happy with the experience, please call us at 1-866-415-3937 ARS repair and installation and management will handle the situation . Customer satisfaction is number 1 priority to us.