I would not recommend this company, they did the work, that part was ok, but for some reason the grout on the shower floor turned into weird colour.
They said, they don't know why it happened.
They cleaned off once, but not the whole floor, now it looks dirty.
Now they blame me for making dirty.
This is very unprofessional.
- Approximate cost of services:
- $15,000.00
- Company Response
Hi Saiva,
We appreciate your response, and empathize with your frustration. We made two service calls to your condo, and cleaned the entire shower floor. Both times we left with a clean floor, and have photos of the status. We provided you with detailed instructions of how to maintain your white shower floor, to prevent future issues. At no point did we blame you for the state of that floor but rather, we provided assistance with trying to rectify your problem.
We also attempted to make a third service call, yet you were unable to accommodate the timing.
Continuing forward, we highly recommend regular maintenance of the floor, as outlined in our numerous emails .
Best,
Kyle