Project Hardwood Flooring

We did a major house renovation, it included gutting main floor with all kitchen and all bedrooms. Our floor journey started with selection of We did a major house renovation, it included gutting main floor with all kitchen and all bedrooms. Our floor journey started with selection of selection of colour, manufacturer and width of floor planks (we knew that engineering floors was the way to go considering proximity to the lake and relatively higher humidity caused by it). Working with Justin at Project Flooring was a pleasure, very friendly, offered sound, practical advice related to current trends, various floor types, their performance, what to look for in a floor, etc. The store offers extensive floor selection from various manufacturers, which could be overwhelming to anyone who doesn’t exactly know what to look for. Yet, with Justin’s help we were able to quickly narrow down to handful of options – manufacturer and colour. And of the advices he gave us – take samples home, check how they look with various lighting conditions in different parts of the hose. With that we landed on Mercier Element in white oak, and I’m glad we did – it is simply beautiful.
Installation was extremely professional – it started exactly when we agree on, no surprises during the installation. Installer was extremely professional, very meticulous and detailed oriented, I would say a perfectionist very proud of his work – not satisfied until you are satisfied.
I would recommend the store and installation to anyone looking for great wood floor selection at right prices, piece of mind and great end result.

We recently purchased and had new flooring installed throughout our first floor. Justin answered all our questions regarding types of hardwood and recommended the best for our budget and needs. He let us take home multiple sample boards until we felt confident we had made best decision. We love that they carry Canadian made products and that it is a family run business. Installation was quick and professional and they take pride in their work. Highly recommended

The complete job from ordering our hardwood with Justin and scheduling our installation was handled professionally and quickly.
Our tile floors have 2" of concrete under them but Jack was able to build up the threshold so we have a beautiful gradual slope into the livingroom.
We could not of asked for a more knowledgeable installer and we will definitely be using Project Hardwood for all of our future flooring needs.
Thanks Andrew & Victoria Chalmers
Aurora Ontario

So in all fairness, my hardwood floors are gorgeous but that is the only positive thing I can say - and saying that, they sell Purparket and many other distributors in Ontario (despite the fact that Justin told me they were exclusive to them in Ontario) It was me constantly calling him to see if floors were in and always given a new date, when I would call on that day they were coming the next day (about 4 times) Then-crazy me- I assumed 2100 square feet of floor would be delivered to my home, but he assumed I'd be picking it up and didn't have delivery available. After ample communication, we arranged for delivery a few days later that he added would be over $250 - what a joke! A. That I would have to pay for delivery on a 17,000 order and B. That I could rent a truck for less than half - after arguing that Justin should've told me during communications that there was a charge I finally talked him into covering half which was still ridiculous! He also added floor cleaners to my bill without asking me coming in at over $200 and when I told him I never asked for these he took the charge off- finally, last week I went to return 2 unopened boxes of floor (which my invoice clearly says unopened boxes are returnable within 10 days of delivery at a 35% restocking fee) first his excuse was its not a stocked item - when I argued that this is not what was stated in our conversations during purchase, he then used the its past ten days excuse which was true because I had contractors installing and worked all on upper floor first and didn't get to main level until a couple weeks later. Also, if you do decide to work with Justin despite this review, be sure to be accountable and seek clarification for all aspects of the transaction (delivery, installation, dates, extra charges all one writing before you hand him money) print all invoices because he emails them and to open you are directed to a site - he has erased all previous ones of mine and I have access only to my most recent where all his mistakes have been corrected and the policy reads differently- I would avoid all together as all those brands can be found at other retailers that don't have unnecessary added charges and failure to communicate - I am in the process of renovating an entire house and no dealer miscommunicated as terribly as project hardwood - no dealer charged me for delivery, no dealer showed less interest in pleasing the customer (Justin was laughing at us when we stormed out livid that we couldn't return unopened boxes) and we spent more at project hardwood than anywhere else.

I had read the home star reviews and that is what sold me. Found them all to be true. Loved supporting a family business. Justin was always available to answer questions and work with our schedule. It is always a bit of a dance to coordinate Reno jobs so I appreciated the attention to time lines. The floors are lovely. Jack was efficient and there was attention given to detail. I appreciated that he even helped with prep of fireplace surround and hearth the next job tobe done. A great experience.

As we recently renovated our Family Rm and Kitchen we were very pleased with the exceptional quality workmanship, service and professionalism of Project Hardwood located in Aurora, Ontario. Thank you to Jack and Justin for all your help in making the process effortless.

I highly recommend project hardwood!! Not only do our floors look absolutely amazing but everyone we dealt with from start to finish was fantastic. We dealt with Justin at the store and by email and he couldn't have been better. We came in several times before we were ready to purchase our flooring. Justin was knowledgeable, honest, patient and easy to deal with. He also arranged to have our floors installed exactly the day we needed them. The installers arrived on time, were polite, neat and worked throughout the day staying late until the job was done. Thank you Justin for a fabulous product and superb service.

We used Project Hardwood Flooring for our main floor renovation (including our kitchen). We were very happy with the service we received from everybody we dealt with. Justin was a pleasure to deal with on the planning/sales side, and Jack and Philip were terrific for the installation work. We really liked the fact that it was a family run business, and Jack takes pride in the quality of his work. Would highly recommend them to anybody, and would not hesitate if we need to install more wood floors to call them back!

Justin was extremely helpful during the process and did a thorough job with the estimate, and let us know right away what our options were. There were initial date changes for when the work would begin, but Jack came in on a Saturday and started off right away. He even working during the snow storm, which showed a lot of dedication on their part to get the job done. Not only did they finish the entire upper level, they also finished our family room and 2 stair landings in 5 days. Overall the floors look wonderful and I would highly recommend Project Hardwood Flooring! They have a great selection of floors and frequent sales as well!