I give Tyler and his company a 20 out of 10. I was very skeptical about having someone that wasn't recommended directly to me do the work. I found Tyler on line, read the reviews and decided to contact him. My dryer vent had been dislodged for god knows how long. I had a build up of lint in my ceiling in the basement. Not only a fire hazard, but mold hazard as well. I was afraid I would have to rip out the ceiling just to find and correct the problem. So Glad I found Tyler. He is extremely knowledgeable, professional, and did a thorough, and clean job. Tyler found the problem with minimal opening of the ceiling. He by far exceeded my expectations. He not only cleaned out all the lint trapped in the ceiling, and confirmed no black mold, but he cleaned out my dryer of any lint build up, and replaced all my hoses on my washer as they were worn. Tyler, I cant thank you enough for a thorough, reasonable, clean and professional job. I have already passed your business cards around. I wish I was home to meet you personally, as you left quite an impression on Lui. I highly recommend Dryer Vent Wizard.