We couldn't be more pleased or satisfied with the professional attention given to our dryer issue by DRYERVENT WIZARD! The work and result was truly top-shelf! Our dryer was heating up but just not drying the laundry. Tyler's knowledge and expertise allowed for a quick and accurate diagnosis of the problem which ultimately resulted in a dryer that works like new!
Tyler began with a thorough diagnostic assessment which included among other things, taking photos of ducting that lead from the dryer to the wall. In most cases one would not need to take pictures but ours is not very accessible. It is located in a very hard-to-reach place (dryer is part of a stackable set that sits in a made-to-measure closet. He also measured the exhaust air speed prior to making improvements.
He recommended replacing some material that was not up to code (unfortunate what some contractors will use) that was a potential fire hazard. New and appropriate parts were installed. Also, a significant amount of lint had accumulated in the ducting, some was even singed. Called Tyler just in time! He removed all the lint from the ducting. Once all the work was done Tyler measured the exhaust air speed again and there was a marked difference in the speed. The dryer was now able to work efficiently and safely again.
And all work was done with respectful consideration of our home environment. Tyler wore shoe covers and made sure no lint mess was left behind (inside or outside the house).
A+ on all counts!
Many Thanks!
- Approximate cost of services:
- $300.00
- Company Response
Thank you for taking the time to provide a review. The tough and tight jobs are always satisfying. I am so glad you called. When dryers over-heat they run a high risk of mechanical failure which often results in dryer fires. You can rest easy knowing that your dryer is installed properly and your vents are clean. I trust you will enjoy the shorter drying times and peace of mind.