Ducky's Drains

I bought a new dishwasher that wouldn't wash my dishes. I called in Ducky's Drains and he was great. He worked quickly and efficiently, was very courteous and very clean. The dishwasher works great now.

I am new to Calgary and was looking to hire a plumber to fix the clogged kitchen sink in my condo. After looking at reviews on Homestars, I called up Andy. He was just finishing up his last assignment for the day in my neighbourhood and was at my place in less than 30 mins. That's a stark contrast the people who gave 3 - 4 days lead time.

I tried all kinds of things to get the blockage out of my kitchen sink, but nothing worked out. Andy took about 20 minutes in all to fix the issue. He had this electric snake which he had to use twice because the issue seemed to have much deeper down the drain than initially anticipated.

He's very friendly, professional, clean and bang on time. He also made sure my floor is all covered in his blankets and towels to make sure the mess from the work doesn't leave the floor all dirty. He also wiped out every tiny spot left by his work on the floor.

I'd recommend Andy to anyone who wants to get the work done at their place. The price is also very reasonable as I tried calling up multiple companies and independent plumbers to get the estimate.

Thanks for fixing our issue very promptly Andy... appreciate it. You'll probably be the first one I will call if I have any plumbing issues in the future. !!

I've called Andy 3 times for 3 different jobs both at our rental property and at our house. I've been impressed each time. He's on-time, very courteous, and reasonably priced like so many others have said. But most importantly he knows his stuff! He's got great solutions, does not try to sell you things you don't need, and gets the job done quickly. It's such a relief knowing a plumber you can trust!

I called around for someone to come install my sink and garberator. No one wanted the job as they were all too "busy" and couldn't come for at least a month. Andrew was willing to work around my schedule. He didn't make me feel bad when I bought my supplies and then couldn't afford to have it installed. WHen I was finally able to have it installed I called and he got me in right away. The price was extremely reasonable. I was very happy with the work that was done. He explained care of it until it was ready to use. He cleaned up his mess and took the garbage out to the garbage can. I had found a little bit of water and he came back the next morning and fixed ( at no charge) a problem I am sure wasn't his fault. He was kind and provided excellent customer service! You can't buy customer service anymore. Dealing with Andrew was a breath of fresh air! I'd recommend him any day!

Phoned many companies in the city to fix my sewer emergency (Main Sewer Line Backup). Most of them could not come till a week from now and would charge me a ridiculous amount because I live a few kilometers outside of the city limits. Andrew was not only willing to drive out here and not charge me extra, but he was also available the same day. He is a very professional gentleman that fixed the issue without me getting overcharged.
I will recommend him to anyone and I will call him again if I need a plumber.

I messaged several of the top Calgary plumbers on HomeStars based on reviews. The company with the best reviews couldn't come to my place for 4 days from when I messaged them because they were booked up. The next company didn't provide an hourly rate and said he had to get in there and see first....he still could have provided his hourly rate even if he didnt know how long it would take! Andrew from Ducky's responded right away on a Sunday afternoon and was able to come to my condo the next day. He was transparent about the costs up front and charged exactly what he said he would. He thoroughly answered all my questions, took his shoes off, laid a blanket on the floor as he worked, and was very friendly. I highly recommend Ducky's Drains because of their transparency and ease through the process.

Andy did a great job of clearing a plugged sewer line. Showed up early(great) and 2 hrs. later problem solved. Everything was left clean. I would highly recommend Ducky's Drains.

Andy JUST left my home! Not only was he on time he was early which is amazing! He was friendly, courteous and got the job done quickly! He cleaned up every bit of debris, water etc (which I have plumbers in the past NOT do). I would WITHOUT a doubt use his services again and recommend him to others. Response to my emails and inquiries were also very speedy and detailed so nothing was left to chance or surprise!

Our drain backed up into the house so I rented a snake to unclog the line. Everything was fine until I reeled the snake in to find that the cutting head was stuck in the line, making things even worse. I phoned a large plumbing company that came out, charged lots and had an expensive solution that involved digging up the yard. I decided to get a second opinion. Andrew at Ducky's saved the day. He was there the same day, he was organized, professional, half the price of the competition, and most importantly got the cutting head out and we did not have to dig up the yard. I would recommend Andrew and I will continue to call on his services.

It is New Years Day and Andy just left my house. We had a clog below our bathtub that we tried to snake ourselves, we bought a decent quality snake but somehow it got stuck and no matter what we tried it would not come out. I had recently ran into Andy on another job (as we are both tradesmen) and got his card. When I called Andy was able to get me in quite quickly. The snake turned out to be much more difficult to retrieve than either of us had thought but eventually he got it!! While he was already here and had put the camera down the drain anyway and found a bunch of tree roots in many locations on the main line, he also cut those out. During the whole process he was very organized, tidy and was very careful to not damage the walls or make a mess. I will definitely recommend Ducky's Drains to everyone!
Have a Great Year Andrew