Ducky's Drains

I had a great experience dealing with Ducky's Drains. I was referred to Ducky's Drains after we woke up to a broken hot water tank. One quick phone call (and a follow up phone call to provide my hot water tank model and serial number) to Ducky's Drains and I had an appointment for the next morning (I was also provided upfront with Ducky's pricing so I could easily estimate how much the service would cost me).

Andrew arrived at the scheduled time and immediately set to work. He worked cleanly, tidying up before leaving, and provided a thorough, plain language explanation of the work he was doing. He went over the invoice clearly - it was all nicely laid out and the cost was very reasonable.

Very glad I went with a great local, owner-run family business. I would definitely use Ducky's again (but hopefully won't need to) and would recommend Ducky's to my friends and coworkers.

Great service, prompt and friendly. Andy was very personable, offered good advice and did a great job, cleaning up beautifully afterwards. He went over his work with me and showed me how to get to the gunk that had built up in our drain basket without resorting to harsh chemical use. Price was very reasonable too (I had called around for quotes prior to booking). Very glad that I gave Ducky's Drains a call, and will definitely be calling again in the future whenever we need a plumber. Thanks again Andy!

Great Local Company! I found both Manon and Andy a pleasure to deal with from start to end. They provided a quick and competitive quote to replace/upgrade my water heater, answering all of my questions and getting the work done quickly and effectively. I think a lot of people have a tendency to look to a big box store for this type of service as the prices are always easy to find and compare to each other. The reality is that with a company like Ducky's you'll have good information, a faster quote, a better price, and an installation you can count on all while supporting a hard working local family run business. 10 Stars !

Andy was amazing! He fit us in the day after we discovered that one of our hot water tanks had failed. Andy was on time and very polite. At the end of the install, he took the time to go over everything about the new tank and its warranty, and also gave us some advice on how to make the tandem system more efficient. Price was super reasonable too. Would definitely recommend him to anyone who needs a plumber.

Fantastic!!! Best ever!! We have used a few other companies for a recurring sewer backup. After the last company we had used blew us off as too busy for after hours visit we contacted Duck's based on a Yelp review. After explaining the cost options and premium required for after hours, Andy showed up on time, cleared our drain with the best equipment I had seen, and then scoped our drain to explain exactly what was happening (tree root issues) and what we could expect in the future. Earlier visits had left us with the impression that we could need an incredibly expensive sewer replacement. Ducky's was so far superior in explanation (before, during and after), service provided, tools used, cleanliness and personality of the service provider that I would highly recommend them and will definitely use them again.

The entire process of having a water heater replaced was as smooth and painless with Ducky's. He showed up right on schedule, site was left clean and the old water heater hauled away. Nice to have someone reliable who knows what he’s doing. Service with a smile from Handy Andy :)

We experience a plugged kitchen drain and contacted Ducky's Drain service. Andy came out the day we phoned and cleaned out the blockage. Provided information on what we should do to maintain clear pipes. Charged exactly for the time spent to clean the drain. Andy said that if we have any other problems, we should contact him and he will come to fix the problem. Andy did a great job and we are very satisfied and we would not hesitate to recommend him to anyone.

Andy was great, good communication. Came right on time and did all the work promptly. He event brought a tarp to cover the floor so it doesn't get dirty from the snake line. Don't call the big companies, call Andy instead! Thank you!

We hired duckys drains to install/hook up our three piece bathroom in our basement development. They were punctual, professional and did a great job. I would defnitely recommend them for household plumbing jobs.

Andrew installed shut-off valves in my bathroom and kitchen. He also removed and replaced the kitchen sink and faucet. The workmanship was impeccable! Andrew was professional, friendly and paid the utmost attention to details and customer satisfaction. Andrew even refused a tip saying that he was only doing his job! Who does that these days.
To put this in perspective I was quoted double the cost (by another company) for half the work. I would definitely use Ducky's again and would absolutely recommend them to anyone.