Reliable Home Environment

Let me start off by advising the readers here that I evaluated 6 different companies prior to selecting Reliable Home Environment. They topped the list on a number of items that in our opinion were of value, and in my scoring system rated 87%. The runner up rating at 68%.
In dealing with Greg Laidlaw, we had some back and forth on a few items regarding the quote. Some items which I did not understand, some items which Greg was able to adjust according to our requirements. The process was smooth and Greg made me feel confident in my decision to use Reliable. He was a big part in the decision process for us and can assure you that he is the person you want to come in to your home for your assessment. He values your assets and ensures you receive information on systems that directly correlate to the size of your home.

The Guys...!
The day of install...I was told the guys would be here between 7 and 8 AM, on Good Friday! Great that they were able to show up on a day off for me, and it did not cost me any more than the quote that I was provided.
Three technicians showed up in the morning at 7 AM sharp. Jeremy, who appeared to be the team lead, or foreman... Very knowledgeable in his field and has an excellent ability to explain the system to you. His professionalism and respect for your home are far beyond I have seen in my experience.
Taylor, a soft spoken, respectable, an knowledgeable person. He was the first of the three to show up and did a quick walk through with me in the morning to briefly explain the gist of things that would happen throughout the day.
Jordan, the A/C guy! He worked outside most of the day, and luckily for him it was about 14C outside. He was also the one to provide instructions on the iComfort Thermostat, in which he is quite proficient in. A young man with plenty of enthusiasm, and expertise in his installation of the A/C unit and the operations of the system overall.

Installation....

Now that you've heard the about the guys, let me tell you what Jeremy, Taylor, and Jordan provided.
My old furnace, approximately 30 years old, was removed cleanly. Without using ridiculous force, the old system was carefully disconnected and removed from the house. Yes, they take all of your old equipment away! The ensured that your floors were covered accordingly to protect your carpet, or hardwood.
I could not have asked for more in the level of care and detail that Jeremy and Taylor provided in the installation of the furnace. I checked in every 10 to 15 minutes, hovering for 30 minutes or so each visit to the basement...each time I got a detailed overview of what had been done, how it works, why it's installed that way, and what was coming next. The level of service was impeccable and educational as a new home owner.
Everything, and I mean every single detail was looked after in the way that I would take care of my own home.

The old A/C unit was removed in the same fashion and loaded in their truck for removal. They replaced the entire A/C wiring and fuse box to the panel to ensure adequate Amp coverage was provided for the new A/C. All the old piping was also replaced. The new lines for the A/C were installed 10 times better than the old ones were. Clean, contouring the joists and venting system it had to follow, tied to the joists every foot and a half or so. The external part of the A/C was mounted on brackets to the house instead of the traditional stone slab. Elevating it off of the ground provides better drainage of any water accumulated by rain, or spring melt. Jordan was exceptional in ensuring the unit was installed and functional as it was intended to be.

Overall...

As a new home owner, and very critical of anyone doing anything in side my home, I could not have wished for a better crew to come in and install this system for us. Jeremy, Taylor, and Jordan are excellent in their field. Their level of attention to detail and care of your home is truly exceptional. If you are looking for a new furnace, or A/C, or anything else they offer, I cannot imagine you to be disappointed after these guys are done. They cleaned up everything .. and including vacuuming my hallway ... to sweeping the basement. It was as if they were never there! The difference being a fantastically installed new furnace and A/C.

Don't hesitate to engage Reliable for your Home Environment needs. Greg and his team will look after you and ensure you will be satisfied. If I could, I would personally guarantee it! You will not find a better place!