Confidence Garage Door Ltd.

TERRIBLE CUSTOMER SERVICE and owner Susan was extremely rude. Garage door was opening/closing on it's own, had them come to take a look, recommended I replace the logic board ($180) and proceeded to say our garage door springs were bad quality (installed by another company) so we replace all 3 (3 x $180). Waited for about a week, came to replace the logic board, continue to have the same issue, said they they don't know what the issue is and have to look into it. No follow up so I called them back a week later and they just kept stalling, 3 weeks later called again and said they have to look into the file. 4 weeks later I had to follow up again, called and owner Susan answered. She was not able to give me a straight answer, I was willing to pay in addition to fix but she did not let me explain, talked over me, called me unstable and hung up and blocked my number....it has been 3 months and still nothing. Honestly, I'm applauded at the way they conduct their business and how the owner treats their customers. Ended up disconnecting the control panel which solved the problem and bought a replacement online ($50). Not sure why they didn't suggest this cheaper solution in the first place. TOTAL FAILURE. BAD CUSTOMER SERVICE. STAY AWAY.