Remove load bearing wall, install support beam
Work was scheduled for 2 weeks, after many delays work was completed in 10 weeks. Many of the delays were NOT the fault of the company.
However the work was slow (general contractor was horrid,( read to the end)), my home was VERY dirty, dusty for the duration . General contractor did not use protective coverings on my furniture, carpet or stairways, a carpet in my basement was beyond repair and had to be destroyed. For some reason all the frame cutting was completed indoors, hence the extreme mess.
The gentlemen that own the company were very knowledgeable about the work they were completing, kind, considerate and courteous.
The trades rating:
drywall: excellent, fast , clean, amazing detail work
Electrical: good (he was working another business (non electrical), during the time he spent at my home- thus a 2 day job took 2 weeks), his work was good, though all the little cuts of electrical wire were left where they landed.
H VAC: excellent
Steel Beam installer: excellent
Handyman general construction: HORRID
Plumbing: excellent
The general contractor was let go near the end of the job, but the damage to my carpets, furniture and just absolutely everything in my basement was horrific. You may wonder why I didn't complain about the general contractor; I was overwhelmed at the slow pace of the job , I was concerned that if I complained additional delays as this employee was replaced would extend the work even further.
I would recommend this company with the caveat, do your own furniture and carpet coverings before any work is started.
The finished product is very nice, I have a safe, solid steel beam supporting my open concept home.
- Approximate cost of services:
- $25,000.00
- Company Response
Hello there. Thank you for this very detailed review and for all your patience during this project. We apologize to that you had this experience with one of our trade. We are happy that the rest of our crew did excellent job. To the readers, we would like to clarify the schedule and other important items contained in this review. Our original contract is to install 1 beam, 1 post, relocate 1 electrical switch and remove portion of the drywall in the ceiling to install the beam. When we started the job, the permit drawings that where provided to us did not reflect the correct scenario. As engineers and architects, we were able to take over the revisions of the drawings and resubmitted the drawings back to the city for approval (no additional cost to the client). We ended up installing 2 beams, 4 posts, 2 footings, relocated plumbing to feed the 2 bathrooms for the second floor, reroute 2 ducts for the second floor, rerun 2 central vac pipes, remove and reinstall the entire drywall ceiling in the kitchen, dining room and living room and half of the basement, remove and reinstall a portion of the subfloor, relocate a few number of electrical switches and was asked to install pot lights. We strongly believed that the amount of time spent are acceptable to finish all of these items including doing the engineering, drawings and waiting for the city. The unplanned changes and additional to the job resulted to unexpected dust and debris which we did our best to control. All throughout this project, we are communicating on a daily basis to the client in order to get their feedback and answer any of their concerns, if there are any. Throughout the project, we were very forthcoming and honest to the client; hence we don't know where the idea that saying anything will cause additional delay to the project came from. Thank you very much for reading and we hoped that we were able to explain our position and clarify the contents of this review. Rigid Frame always strive to meet and exceed clients' expectations in all of our project.