Advertising states free delivery
- Approximate cost of services:
- $556.00
Advertising states free delivery
Purchased and Delivered Drywall
Thank you Kevin for the review.
I took a look at your order and noticed you placed this order back in December of 2013. I am sorry to hear you had a bad experience. Our company has grown since you ordered. We have implemented procedures and training to eliminate damage in transport and delivery so an experience like yours will not happen again.
Unfortunately our refund policy is still the same. The 15% restocking fee only applies when product is returned beyond 30 days from date of purchase. Since you returned the items in April of 2014, this was applied. This fee should have been mentioned up front and I apologize this was not the case. We have now made an effort to display our refund policy prominently in store and on all receipts.
I believe if you try ADSS Building Supplies again, we can make up for this experience. If you need anything, feel free to give us a call.
Kind regards,
Kenley
Excellent service and delivery with ADSS building supply
Thanks Stephan for leaving a review, and mentioning our ladies at the order desk. You’re right, they are always smiling! The team here at ADSS Building Supplies is always thrilled to hear such good feedback, and are happy you have chosen us for your drywall deliveries. Next time you’re here at our showroom, you should take a look at our new Columbia Taping Tool display! We hope to continue working closely with you in the future.
Thank you Jen for the review.
I am glad you had a great experience with your drywall delivery! We strive to always have amazing service with the best price possible. Stop by our showroom sometime and say hi... we have doughnuts every Friday!