Rock Bottom Underpinning

Foundations
Toronto ON M9C 5H5
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Write a Review


Jeff
Jeff
6 reviews Toronto, ON
8/10

Underpinned Basement

At the outset of the project everything moved along very quickly. The guys showed up every day and the messiest part of the work was completed in about 4 weeks. After that, things slowed down substantially, and it took nearly another month to complete the job. We had to reach out for timing on when additional work was to be completed.

The 8 week timeframe was consistent with quotes that we received from other companies. We saw some signs of settling while the work was being done (cracked plaster and a basement door that no longer closes) that we were told wouldnt happen, but did.

Overall, were happy that the work was done, but think there could have been better communication throughout the process.

Approximate cost of services:
$60,000.00
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Company Response

Hi Jeff,

We are a bit disappointed to hear that we weren't able to achieve a full 10/10 from you. From our records it indicates that we started the underpinning process on Mar 17th, and the final slab was poured on Apr 27th, which matched our anticipated timeline of 4-6 weeks. There was one delay as you did not have a drains permit, which caused a few lost days with city inspection

We always mention when beam work is done, it is normal for plaster to crack as these old homes do tend to shift a bit when installing new steel beams/posts

Thank for you for your feedback and we will be sure to review it for our future projects.

Goodluck on the rest of the project

Previous versions of this review:

Jeff
Jeff
6 reviews Toronto, ON
7/10

Underpinned Basement

At the outset of the project everything moved along very quickly. The guys showed up every day and the messiest part of the work was completed in about 4 weeks. After that, things slowed down substantially, and it took nearly another month to complete the job. We had to reach out for timing on when additional work was to be completed.

The 8 week timeframe was consistent with quotes that we received from other companies. We saw some signs of settling while the work was being done (cracked plaster and a basement door that no longer closes) that we were told wouldnt happen, but did.

Overall, were happy that the work was done, but think there could have been better communication throughout the process.

Approximate cost of services:
$60,000.00
Jeff
Jeff
6 reviews Toronto, ON
8/10

Underpinned Basement

At the outset of the project everything moved along very quickly. The guys showed up every day and the messiest part of the work was completed in about 4 weeks. After that, things slowed down substantially, and it took nearly another month to complete the job. We had to reach out for timing on when additional work was to be completed.

The 8 week timeframe was consistent with quotes that we received from other companies. We saw some signs of settling while the work was being done (cracked plaster and a basement door that no longer closes) that we were told wouldnt happen, but did.

Overall, were happy that the work was done, but think there could have been better communication throughout the process.

Approximate cost of services:
$60,000.00