Fieldmasters Synthetic Grass & Landscape Design

Landscape Contractors & Designers
Oakville ON L6H 1R3
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HomeStars  >  Interlocking Stone in Oakville  >  Fieldmasters Synthetic Grass & Landscape Design  >  Synthetic grass, paving stones and new front porch
PA
PA
6 reviews Toronto, ON
2/10

Synthetic grass, paving stones and new front porch

My neighbours installed artificial turf in their back yard as well as stone front and back. I agreed to share rebuilding our common front porch. We live in downtown Toronto in a very tightly packed neighbourhood. Stone was cut for days producing clouds of dust. Twice workers had to be reminded to use water. The noise was horrible. The porch steps were removed without anyone having notified me. The carpenter was offended by my annoyance and told my taxi driver--I had to come off the porch to take my taxi--that I was a horrible woman. He also stated that I should be grateful as I was getting the work done for free. Not true. The contractor was in Cape Breton for at least some of the time. He claimed Bell Canada was to blame for lack of communication. He did come and reinstall the downspout that the carpenter had taken down and left thrown aside in the garden. The porch is okay though it doesn't match the Victorian style of the house. I would never hire this contractor for any work at least not within the city.

Approximate cost of services:
$7,500.00
1 of 2 people found this review helpful.
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Company Response

I'm very sorry you feel that way Patsy. Most of what you describe in this review would be very out of character for my carpenter who I've worked with for many years and know to be a very soft spoken, respectful and hard working person. The same goes for me and the way I've conducted my business for the last 27 years. Your review is also very inconsistent with all of my others which are mostly 9 and 10 out of 10's. There must be allowances made by neighbors of people who are trying to improve their properties which benefits not only themselves but the entire neighborhood. I feel you made little to no allowances at all. Again, I'm very sorry you feel this way and that you wrote this review about a company that not only supports mine but countless other families, which is why we always do our very best to keep everyone happy. I hope you enjoy the rest of you Summer and that anyone reading this review will consider what I've stated in my response.

Josh

Previous versions of this review:

PA
PA
6 reviews Toronto, ON
4/10

Synthetic grass, paving stones and new front porch

I complained about dust created by stone cutting and it has been dealt with expeditiously. I was also told that in future any complaints would be dealt with equally quickly and that all I needed to do was call.

Approximate cost of services:
$7,500.00
PA
PA
6 reviews Toronto, ON
0/10

Synthetic grass, paving stones and new front porch

Fieldmasters is installing synthetic grass and paving stones in my neighbour's back yard and a new front porch and paving in our common front yard. The workers are cutting stone and producing incredible clouds of toxic dust that is filtering into my house despite all the windows being closed. The dust is going all over the neighbourhood. They have been asked by me and others to use water or something to dampen the dust but they are not doing so. They themselves are not wearing masks. We all live very close together in this part of the city and it is unacceptable to be creating this kind of toxic pollution for everyone around this job. It's a big job and is taking days to complete. Where is the supervision or concern for the impact on the rest of us from this job?

Approximate cost of services:
$7,500.00