Lanscape Contractors & Designers
In early 2014 I awarded to this company a contract for some interlock work in the backyard, driveway and path to the front entrance. Despite the assurance of the sales person who promised to be a "dedicated manager every step with the project" wrong material was delivered and at the wrong phase of the work. This deficiency resulted in excessive stone cutting, time delays and nuisance with dust everywhere. Crew was not too bad but worked on a very unpredictable schedule. After winter 2014/15 I found uneven settlements in the backyard and in the driveway. The step to the front door settled in a way that requires a complete rebuild. So far, rather disappointing results and I would not give them more than two starts for it. However, the worst came when I contacted Josh (the owner) this spring and ask him to make necessary repair as the contract clearly states "two year warranty". Response was shocking. In the beginning almost impossible to contact him, later a complete silence. When, on rare occasions I was able to reach him he would not commit to anything and was rather condescending about the whole issue. Obviously, he completely ignores his contractual obligation and disclaims the ownership of this problem. That I consider the major deficiency of this company. For this I cannot give them but zero stars as an overall mark. As I doubt they can even do this work properly I am considering to hire a reputable and experienced contractor to do the repair. If you value your peace of mind, money and time do not deal with this company. BE CAREFUL. YOUR CONTRACT WITH FIELDMASTERS MAY BECOME JUST A WORTHLESS PIECE OF PAPER.
- Approximate cost of services:
- $14,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?