On April 25th Uri and Josh of Fieldmasters put in our artificial grass. They were fast and professional. The final product was very good but there was a small 2 foot circle that did not settle. I waited a month to see if it would sort itself out after some rain etc. I contacted them by email (our normal method of communication) on May 30 to let them know this was still an issue. By July 7th there was still no reply. I moved to calling them, Uri Apologized and said he would deal with it that week. I called again on July 10, Uri said it would be next week. I moved the conversation to text. I have followed up every week and Uri had not responded until July 28 in which I got a reply of "Sorry for the delay". With no date it will be fixed I thought I would write this review. In short, they are excited to do the work and take your money. When it comes to post service work and fixing issues. You could be in for a long ride.
- Approximate cost of services:
- $12,000.00