I switched my cleaning service to Maid4Condos. I came home one day to a large hole in my hardwood floor. It wasnt there when I left. And nobody other than cleaner went into my condo. I know this because I have smart locks so Im aware when some enters my unit.
I reached out Maid4Condos and here is the response I got:
Hi Wil,
Thank you kindly for your response.
We have received the feedback from our cleaner regarding Nov 22nd service and she said she does not recall seeing any hole on the floor in the living room while cleaning. Please note that our team is trained to report any pre-existing damage or damage they might caused immediately so we can advise our clients, however we havent received any report on the day of service.
From our own experience, we would recommend hardwood floor repair kit which could help with this type of damage.
Please let us know if you have any questions and we will be happy to assist.
So they clearly take no accountability because one of their cleaners was dishonest. This was very obviously damage done by the cleaner.
I absolutely do not recommend using them.
Awful customer service.