Couch Potato, The Sofa Co.

I purchased a sofa bed and a couch. The quality of workmanship was Brick quality ... maybe even worse. I would not purchase from them ever again. Puckering of fabric and they didn't even drill holes in the bottom of the couches for the legs. They just screwed them in haphazardly. | got a better quality couch from some mom and pop store in Whalley Surrey!

For a hotel project I ordered two arm chairs. Told 6 weeks. Then they contacted me 4 weeks after ordering saying fabric is on back order. I questioned why I was not told this as soon as the order was place. They said the manufacturer just let them know. I contacted the manufacturer myself as I wasn't buying it, only to be told couch potato was informed the day after I placed the order!! There was no apology, in fact CP was not happy I contacted the manufacturer. Now waiting on the invoice 9 days later as it was popped in mail. Scanner not functioning. Get a new one, not rocket science.

We purchased our new sectional sofa from the saleswoman "Rita". She was great! There was only one hiccup with our purchase that I think they really need to address.... We had finally selected our fabric and they told us it would be 3-6 weeks for the sofa to be made. It took them 3 weeks just to find out the fabric was back ordered! They did manage to get us the couch by the 6th week from the order, but it was a hassle having to select another fabric, especially when we already had our hearts set on one. I do wish that they could get current stock levels of the fabrics right when you order...

Othe than that though... We LOVE our sofa! The quality is well worth the price!

The company they use for delivery was also fantastic! Fair price, on time, and efficient!

The sales person in the store was extremely helpful and patient. Delivery was a little slow but very happy with the couch and we always get compliments on the couch from people who visit our house

We were new home owners looking for sofas for our townhouse. The salesperson was very attentive in helping us choose our colours and pillow designs. Also, our fabric was out of stock and therefore the sofas took longer to be delivered so they gave use 10% off. I recommended this company to my sister and she bought a sofa a few months later.