We were looking to hire painters to paint the interior of our house. After searching best painters in Brampton CertaPro came up as on of the top three . Their website was very professional and they had really good reviews meticulous was a word I remember. We gave them a call, Ed came to our house and gave us a quote. We also got two more quotes from other companies. Ed was very professional and personable we liked him and got a good feeling from him. He did initially say that he would match any quote we got as long as the company was insured. We got a lower quote from another painter showed it to ED but he couldnt match it completely but did agree to take some $s off which we were happy with. I cant say enough about all the correspondence between the company and myself via email it was very professional we were given a date for the work ,colours confirmed told when the crew would arrive and work till, the name of our on-site supervisor etc. Crew arrived on time 2 guys total and got to work. Initially they seemed ok (no uniforms as depicted on their website) not a deal breaker just an observation on my part. The painting took 3 days but if I could describe my experience with the crew that CetraPro sent to my house it would be sloppy. There was a lot of paint on the floor, they went over the baseboards with paint from the walls when I asked them to fix it they did but not before telling me it wasnt the painting that was the issue it was because the walls were not straight? They tapped all the baseboards up but when they took off the tape the white paint from the baseboards bleed all over my hardwood floors which again they tried to clean up but to me if you are hiring a professional painter that should not happen. They missed a lot of spots. They did do a lot of touch ups but to be honest we just wanted them to finish so my husband did the rest of the touchups. They missed an entire window well in the bathroom upstairs. They also said that they cover everything but they did not cover my bathroom counter tops in both bathrooms and they basically just threw everything that was on the counter into the sink (picture included). I had to scrap paint off both my counters, faucets etc. One of the guys washed all his paint gear in our powder room on the main floor which clogged up the sink that my husband had to fix. I feel that they rushed to get the job done in 3 days. We were not looking for a fast turnaround and we told Ed that from the beginning. We wanted a refresh to live in our house not sell it so attention to detail was key for us and we feel that was not the case with them.
So to sum it all up if I was to describe the crew that I was given from CetraPro I would say sloppy they are definitely NOT professional painters and that reflects on the entire company.
- Approximate cost of services:
- $5,000.00