Company wrongfully charged my VISA for a partial roof repair after telling us that they would do the whole roof for $10,00 in cash which they took. They never finished the job and left part of the roof without shingles. When we attempted to contact the company, we were told to send an email. No one responded. We now find out that the answering service is shut down, the email address is invalid and there is a major fraud charge against this company laid by Toronto Police. They also tried to charge us an additional $13,100 for mold remediation, a beam replacement we found out was unnecessary, and other overpriced repairs. The mold remediation cost us $1700 from a mold remediation expert; Home Pros wanted us to pay them $5248 for the same work (and according to Mr. Mould,they were going to use an inferior process. So we are now having to complain to Better Business Bureau, find out how to charge this person, whose name, should he start up another company, we believe, is Scott (last name is on the Better Business Bureau site). The technician who first came out was Calvin. We withheld $400 of the $10,000 to get them to come back and finish the roof, but they have just disappeared. BEWARE! Don't deal with a company that hides behind an answering service. If you have had similar experiences with this company please contact the police!
- Approximate cost of services:
- $10,981.00