Home Pro Exterior Services

We asked for a quote for animal removal. The site claims free quotes. From the initial quote of $650.00, the cost ballooned to $1,800.00. We ended up settling on $1,400.00 after I said that I would like to get another quote from someone else. On top of that they said that if they didn't do the job on the spot the cost would rise by $200.00! So I was pressured giving them the job not having the chance to check out other suppliers. TWO DAYS later I still had raccoons in the attic, apparently the job was not finished. I called back and at first was told that there would be an additional charge of $150.00 per animal removed, during the same call they tried to hike the price to $650.00 per animal. Again after telling them I would take another quote, the cost dropped back to $150.00 per animal removed. They went to remove the animals and came out with a black bag claiming they caught 10 pups. They didn't want to show the catch, after insisting on seeing the content of the bag they reluctantly opened the bag. There were only FOUR pups in the bag. So not only did they try to rip me off, on top of that after hearing from other people that they had the same job done for $450.00-500.00 (all included, no per animal fee) I asked for a quote for the same job (minus the insulation for which I paid $400.00 out of the original $1,400.00 and was quoted $390.00 for the removal service (raccoon FAMILY) and $35.00-65.00 per entry hole that needs to be patched. Their ethics are non existent (not telling the truth to us in the face with animal quantity and not winking being caught doing it!), their service quality is poor (doing half a job to start with). I would recommend anyone to stay away from them! Their site claims free quotes and satisfaction guaranteed, I got neither from them. The person that quoted us was Ken