MOST UNETHICAL...BUYER BEWARE! After completing an eavestrough cleaning which was purchased through Groupon, Kelly presented a list of roof deficiencies. We paid an additional money to have some vents secured and plumbing stacks resealed. Kelly then sold us a "roof maintenance package" for $200.00, took a $50.00 deposit for this service and scheduled us an appointment. The day before our appointment, Scott called to tell us that there was no way they would be replacing 1 bundle of shingles for $200.00, and asked for more money. Scott was completely unfazed when we pointed out that a contract for this work had already been prepared by Kelly and the deposit was paid. We insisted on the contract confirming the rate quoted by Kelly in order to prevent complication on the day of the appointment. Little did we know that this company would behave in such an unprofessional and unethical manner and not honour their agreement. We refused to pay the additional costs and insisted our $50.00 deposit be returned to our credit card. HUGE DISAPPOINTMENT!
- Approximate cost of services:
- $200.00