James, Hector, Sandy, Anton...if they have those names AVOID!!! These people have several business names, we have come to discover. We had a terrible experience with this company, and hope to save someone the agony and stress they caused us in getting a simple roof done. The salesman, Anton, with his professionalism and sample boards will come to your house and promise you all kinds of things that will not happen. Such as paying with creditcard, getting the "best roofer" they have on staff to do the project, timeline of less than a week, etc. Then Sandy will convince you to accept product delivery ASAP because the warehouse may run out of your color. JAMES will deliver 1/4 of the product necessary to do the job, therefore locking you into the contract as signed. The"deposit" cheque of HALF the total amount (which was supposed to be 33%) will be cashed by JAMES immediately at the bank (20 minutes), that is when you get to wait. AND wait and wait, if you try calling Hector, he will promise to call you back. 22 times. Then he will promise several dates which will come and go. For us, 2.5 months later, I had to get nasty and insist it was done before we went on holidays. They finally sent a crew (not the original, or the second or third crew, I think it was the fourth promised) The crew finished the job and was told by JAMES they couldn't leave until he arrived to pick up the trailer. This was not his intention at all. He threatened us on our own property to put a lean on our house and go to court if we didn't pay immediately, using the roofing crew as an excuse to collect. If we didn't pay, they wouldn't get paid, and they deserved to get paid. He went from 0-60 when it came to the money. Cool to threatening FAST!! We have since heard many horrible things about this company, including this type of thing and changing business names and running with deposit money. STAY AWAY from these people. You may have a worse experience than we did.
- Approximate cost of services:
- $15,000.00