Maple Leaf Garage Doors

I had shortlisted four contractors to replace my garage doors. These contractors provided comparable pricing and had very positive reviews, but Steve from Maple Leaf Garage Doors stood out on two aspects: He helped me choose the right product for my needs and tastes, and did go the extra-mile on service and quality.
The other contractors came on site, took a look, and quoted on a specific type of door and color; when I asked for options, they confidently stated that what they proposed would be the best alternative for me. Steve, in contrast, patiently entertained my questions and showed me other available options, he did not dismiss my interest in a more expensive product, which in the end I chose, simply because it happened to be the brand and model that carried the color that best matched my house's façade. I did not mind paying a bit extra for it. This shows a very rare skill among contractors: the ability to interprete a client's needs and expectations, then patiently accommodate to them.
Another detail caught my attention. When Steve came to give me a quote, I mentioned that I had been having problems with one of the doors because one of its cables kept coming off its pulley. Steve took a look and asked if I would allow him to make a couple of adjustments to it. I agreed and he then proceeded to adjust the door. This temporary adjustment allowed us to continue to use that door until the date our new doors were installed. He did not charge for this adjustment, and I would point out the fact that, at that very moment, I had not even awarded him the contract. This shows another rare trait: a willingness go the extra-mile.
Last but not least. Steve committed to a 3-4 week install date. He called to book installation well within his committed timeline. During installation Steve and Austin were courteous and pleasant to deal with, and I could easily notice that Steve is a truly skilled installer, he is great with attention to detail, and takes appropriate time to do a quality job.
I will briefly mention that I coordinated this home repair without my husband's involvement, and on those home renos where contractors do not see a male figure around, there can be attempts by some of these contractors to oversell, patronize, and/or disregard the female home-owner. Steve was completely the opposite to this. I was thrilled by his honest, respectful and considerate demeanor.
Steve is definitely among the best contractors I have worked with, will absolutely recommend him to anyone, and will work with Maple Leaf Garage Doors on any future garage door needs.