Plumber.Ca

My regular plumber was not available for an emergency leaky valve. Plumber.ca was late and then installed the wrong type of valve. They offered to un-clog a toilet and do some other work for a price that was more than double what we eventually paid. We hired another company to replace the valve they had just installed and also install another valve that they missed due to poor communication. I asked for a 50% refund (which I thought was very reasonable considering we got nothing for the $700 we paid) In Dec they called to offer me a refund but only if I changed my review to a favourable one. In the end I decided my integrity was worth more than $350. Hopefully they will refund future dissatisfied customers without being asked and with no conditions attached. Makes me wonder how many poor reviews are removed or changed after the fact. I am ashamed to admit that I was very tempted.