We had a kitchen leak which appeared to be from the dishwasher, at midnight on a Monday. It was pouring into the basement. We needed a plumber right away. We Googled 24/7 Emergency Plumbers and found Plumber.ca The Customer Service Rep "Anthony" answered politely and assured us that the technician "Phil" was just finishing a job and would be at our home in 45 minutes. Phil showed up in 45 minutes as promised, was courteous and calm, which was very helpful since I was quite concerned! Phil was efficient and assured me that he would get the issue fixed. Once the leak was stopped Phil asked if there was any other plumbing requirements in the home since he would be happy to help while he was on the call. The fee covered the visit not by the hour. Yes, emergency plumbers are expensive, and I did not have the luxury of "shopping around" for a price... that's why it's an emergency! At least I have peace of mind to know there was no major damage, especially considering the damage that might have occurred if I had waited until the next day. The customer service rep Anthony called the next day to make sure I was satisfied with our service and if I had any questions he could help with. Considering these were total strangers, I felt their service was very caring and friendly. I would call them again in an emergency.
- Approximate cost of services:
- $565.00