New Dawn Energy Solutions

The team at New Dawn Energy Solutions helped me to install a rooftop solar PV system. From the beginning, I was presented with the different options available as well as the costs involved. There was clear communication as to the timeline of when the work would begin and how long it would take to complete. I felt like all my questions and concerns were addressed in a detailed and timely manner. I would not hesitate to recommend the team at New Dawn Energy Solutions to my friends and family, or to ask them to help with any future projects.

Very Knowledgeable. They were straightforward and they have no hidden fees. Their work is very neat. They have the best price in the market and they have the earliest work date. Highly Recommend!

I found New Dawn Energy trustworthy, respectful, and great at communication. They answered all of my many questions, gave me lots of options to personalize our system to our needs. They performed the job that was agreed upon in the contract and with the agreed upon price.
It was a pleasure dealing with them.

After speaking with/getting quotes from several solar companies I selected New Dawn Energy for my residential solar project for three reasons: 1) competitive price; 2) knowledgeable, professional, responsive team and 3) trustworthy (some other firms had slick sales people that I did not trust).
My instinct was spot on and New Dawn delivered everything they promised and more. They guided me through the whole process and I am 100% completely happy with the end result, down to the cool app where I can monitor how much power I am generating at any time.
I highly recommend New Dawn Energy if you are considering an upcoming home or business solar project!

Perfect installation and immediate contact for calls. Very happy to recommend their service to my friends and colleagues.

Thank you for the quality work.
Gopal.

All employees that we interacted with were knowledgeable, friendly and very easy to do business with. While the overall duration took longer than expected with COVID delays (understandable) we were kept up to date on progress and target dates for next steps. Would highly recommend their services.

Great experience right from my first call to the NewDawn company until installation of EV Tesla wall charger by its Master ELECTRICIAN Mobin. Great workmanship by Mobin, installing the charger in garage and running the electrical 60Amp cable right through the garage to the electrical panel in the basement.. Keep up the good work guys. Thank you team New Dawn.

New Dawn Energy did a great job on our solar panel installation. They did their best to get the project done as soon as possible. Nani and his team were always available to answer any questions I had. From start to finish that project was done very professionally. We're very happy with our new solar panels and we would highly recommend New Dawn Energy to anyone looking to install solar panels. Thank you!

This company is not even worth my zero star rating. Feelings aside, I will provide a statement of facts for your review to help you make an informed decision about your solar energy investment. I contacted Shalini to discuss solar panels system installation in the first week of February. At first, she was inappropriate on the phone. When I called her back, she was much more professional and appropriate. Shalini provided an overview of the project, including the timeline of 3-4 months to install the system. I signed up for the project. At that point, I trusted Shalini and her team to take good care of my project, time, and money. Big mistake!!! I did not receive regular updates on the progress of my project until May. I started calling them to inquire. I was told that an approval by the electricity utility company was still pending. FYI, the approval does not take 3 months to get. First week of May, I called again to get an update. I was told that a site assessment will be scheduled. The assessment was done by Nani 9 days later. FYI, the assessment should have been planned for and scheduled in advance. I did not hear back from Nani and his team until I inquired again in the first week of June. I was told that a building permit needs to be obtained from the City. Again, I did not hear back from Nani, Shalini, and their team until I called them in the first week of July. FYI, after calling the City myself, I found out that my building permit was sent to Nani 13 days after the application. So, it does not take 4 weeks to get the building permit! I called Nani and I questioned the delay. He was dishonest by stating that the building permit was still pending. When confronted on the matter, he was dishonest again by stating that it was received 3 weeks after the application. Five months into my project, I realized that I was dealing with dishonest, unreliable, and amateur company. I decided to terminate my contract and requested a refund. My request was met with resistance. After several calls and emails, my request was still ignored until I threatened to file a complaint with the Ministry. I was told that a cheque will be mailed to me. Two weeks later, I still did not get my money back. I called Shalini who stated that she had no idea why the cheque was not mailed to me right away. I was not surprised at all. This time around, I expected them to act unprofessionally and dishonorably. I ended up coming by their office and picking up the cheque. I hope my miserable experience with Shalini, Nani and their team can help you save your time and money.

We engaged with them to provide our Solar Panel residential solution with battery backup. I having nothing but good things to say. I am super happy to have met the professional and knowledgeable team at New Dawn, and really good to work with.

Anyone who is considering a solar solution should really give them a serious consideration. I know that I will have more future business with them for sure.