Shield Roofing And Exteriors

Formerly BTRE
Roofing
Calgary AB T3K 5K3
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Roofing
Shield Roofing And Exteriors
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84%

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Reviews by rating (past 12 months)

Reviews for Shield Roofing And Exteriors

Average customer rating:
9.5 10 (65 reviews)

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Spencer in Okotoks
Spencer in Okotoks
1 review Okotoks, AB
10/10

Siding and Roof to shed and house

We had excellent support and service in handling the insurance claim. Prior to work starting there was clear instruction and communication. The crews were excellent, tidy, clean and efficicient. Excedllent service all round.

Approximate cost of services:
$21,000.00
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Company Response

Thank you for the review. We are glad you are happy with the end result! Thank you for your business.

Brett in Toronto
Brett in Toronto
1 review Okotoks, AB
10/10

Roofing

My roof was damaged by a couple significant hail storms this past summer and every person I corresponded with at Big Top Roofing & Exteriors was professional and friendly. The service from every facet of the their business was exceptional; from the very first phone call to the quality assurance upon final inspection. I will definitely be contacting Big Top for additional projects in the future. Keep up the great work folks!

Approximate cost of services:
$6,500.00
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Company Response

Thank you for the great review Brett! We have a referral program so make sure your name is mentioned when you pass our info on to your friends and family. We are glad to hear the process was a positive one, thank you for your business.

Home o.
Home o.
2 reviews Calgary, AB
10/10

New shingles

They were thorough and cleaned up well and checked their work to ensure everything was done to our satisfaction

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for the review! We are super pleased you are happy with our clean up job and satisfied with the job well done! :)

Marc
Marc
1 review Lacombe, AB
10/10

Full Wrap on House. (Shingles, Siding and Eavestrough)

Dave and his crew at Big Top Roofing and Exteriors went above and beyond to do a fantastic job! I can tell you that Dave is a contractor you can trust with your house to do a good job as he really cares about his customers and wants to make them happy.

It is a big relief to have my house done and looking great with no issues. Even my Ex said the house looks good! (I just hope she doesn't think she is getting this house too!)

Thanks Dave and everyone at Big Top Roofing and Exteriors!

Approximate cost of services:
$28,000.00
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Company Response

Thank you so much for your trust and kind words Marc! We are happy that you feel the relief after having your house completed and looking great. I won't comment on your last line :), but we sure are glad that we could bring you some envy from others ;). Thank YOU again for such a great review.

Camlaur
Camlaur
2 reviews Airdrie, AB
9/10

Hail Damage Repair / Full Exterior Upgrade

David and his team at Big Top were very professional. We appreciated the service they provided in working through our insurance claim and exterior upgrades. Before signing off on the finished product there was a few minor deficiencies as there almost always is on projects of this scope. David and his team addressed these promptly and without question. End Result...Job completed as quoted, as planned, and completely to our satisfaction.

We would certainly recommend Big Top to anyone considering roofing and exterior upgrades, or insurance claims.

Thank you David and Team!!

Approximate cost of services:
$46,000.00
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Company Response

Thank you so much for choosing Big Top Roofing & Exteriors and for sharing with us your appreciation for the service! We are so happy that everything was completed as quoted and planned. As well, we are thankful to have you recommend us in the future to anyone interested in roofing and exterior upgrades - just so you are aware any referrals referencing your name that go into production means we will send you a gift card as a thank you for the support! Thank you so much!

wlaurel
wlaurel
1 review Calgary, AB
8/10

Siding and roof

We're easy to deal with - a few minor things that needed fixing, this was done easily.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the review. We are glad you are happy with the end result! Thank you for your business.

larrydcgolf
larrydcgolf
1 review Airdrie, AB
0/10

Roof and exterior damage repair

Incomplete as I still have areas.that needed to be repaired and have been over looked . I need them to come back and reassess the unfinished work.

Approximate cost of services:
$0.00
0 of 2 people found this review helpful.
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Company Response

Hello Larry,
After reviewing your file the following was found: you had instructed our office that you would like to cash out on 4 items and a refund was sent to you for the amount listed on the contract pertaining to those items. This concluded the work that Big Top was contracted to complete. However you will be contacted by our office to discuss your file and review the original contract to ensure all items have been addressed to your satisfaction.
UPDATE: After speaking with the client and refreshing his memory that he requested to cash out on the balance of the items instead of having them completed; a site visit was to be scheduled to walk around the property with his contract and show him all the work is in fact complete. Since this time the client has been contacted 3 times to schedule this site visit (2-Email, 1-Phone), with no reply from the client. All items on the contract have been verified as complete.

p_beier
p_beier
1 review Airdrie, AB
9/10

roofing and siding

Airdrie was hit by huge hail storm, Big Top replaced my roof, siding , trim, soffit, fascia and painted fence, and trim. Great job, my house looks brand new

Approximate cost of services:
$25,000.00
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Company Response

Thank you for the review. We are glad your home looks brand new and you are happy with the work!

oldcpu
oldcpu
1 review Calgary, AB
10/10

My roof suffered from a severe hail storm in August 2012. I had the traditional 3-tab asphalt shingles installed because they are durable and have a dependable track record.

All proper application techniques recommended by the manufacturer were followed. Everything from the proper number of nails in each shingle to a special waterproof underlayment installed in areas most likely to leak during storms with high winds or when ice dams develop. The job was professional, on time and at the price quoted.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for taking the time to write us a review. Proper installation protocols are vital when installing material, knowing if your contractor is following these specifications is very important.

papalar1
papalar1
1 review Lacombe, AB
10/10

New shingles and siding on house and garage due to extreme hail storm.

The assistance I received from Kim in the office at Big Top Roofing when I decided to use their services was invaluable . Any time I had a question my calls were return immediately and done in a matter where I felt ,as a customer I mattered . The services were provided by professional crews who again took the time to check about any concerns I may have . Job was well done as well as a detailed cleanup. Follow up after the job also very professional. I have recommended this company to both family and friends who in turn have expressed their satisfaction.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for taking the time to write a review. We are pleased to hear that Big Top has gone above and beyond to ensure your experience was a positive one. High level customer service is our goal, as we know renovations can be a very stressful process. Thank you for the referrals, watch your mail for a gift card as a token of our appreciation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shield Roofing And Exteriors

Shield Roofing & Exteriors has been serving Calgary & Area for over 20 years with unparalleled professionalism and high quality workmanship. Beginning with the initial call into our office until the final clean up on your property we work with, and treat you, the homeowner with the respect that ourselves ...
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